{"id":"W2751346229","doi":"","title":"Outsourcing to Online Food Delivery Services: Perspective of F&B Business Owners","year":2017,"lang":"en","type":"article","venue":"The Journal of Internet Banking and Commerce","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":71,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Outsourcing; Business; Marketing; Service provider; Revenue; Service (business); Service delivery framework; Work (physics); Qualitative research; Sociology","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.00280112,0.0002191813,0.000260241,0.0008937292,0.003744935,0.003693274,0.0004692414,0.000911293,0.005401544],"category_scores_gemma":[0.004937221,0.0002168887,0.0002342113,0.001136788,0.00152463,0.004680583,0.002199431,0.001137603,0.0005759735],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002154183,"about_ca_system_score_gemma":0.003841843,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.008056509,"about_ca_topic_score_gemma":0.008919561,"domain_scores_codex":[0.9972607,0.001275377,0.00008529159,0.0001586309,0.0004048438,0.0008152885],"domain_scores_gemma":[0.9939312,0.002134634,0.001170858,0.0001488582,0.0009058043,0.001708621],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.0002292907,0.001033137,0.3640931,0.0007634651,0.00004193468,0.009678261,0.4606902,0.0005723977,0.003449597,0.02313294,0.01699415,0.1193215],"study_design_scores_gemma":[0.000005606363,0.0002186313,0.05511941,0.0003262603,0.0000136651,0.001985515,0.9031713,0.0005899326,0.0006252132,0.001287645,0.03662819,0.00002861044],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9789155,0.001094514,0.001067727,0.00707441,0.00003846341,0.00002748004,0.00004930687,0.00000844606,0.01172407],"genre_scores_gemma":[0.9926417,0.001592469,0.0003606209,0.0008999692,0.00002623569,0.00001944272,0.00003075793,0.00000597031,0.004422794],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.008056509,"threshold_uncertainty_score":0.01806998,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03358000429694643,"score_gpt":0.2691180697605169,"score_spread":0.2355380654635705,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}