{"id":"W2773134559","doi":"10.5430/afr.v7n1p179","title":"Assessing the effect of Waiting Time Management Strategies on Waiting Time Satisfaction among Bank Customers in Ghana","year":2017,"lang":"en","type":"article","venue":"Accounting and Finance Research","topic":"Consumer Retail Behavior Studies","field":"Business, Management and Accounting","cited_by":3,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Context (archaeology); Customer satisfaction; Marketing; Structural equation modeling; Business; Service quality; Quality (philosophy); Compensation (psychology); Retail banking; Financial services; Banking industry; Service (business); Conceptual model; Economics; Finance; Computer science; Psychology","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001186505,0.0001790094,0.0002440989,0.0003849501,0.0004311286,0.0007956976,0.0002300656,0.0003359593,0.002559176],"category_scores_gemma":[0.00677546,0.0001214039,0.0002951253,0.0008054498,0.0004633344,0.0005664663,0.0004138669,0.0007056826,0.0001932132],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0007896526,"about_ca_system_score_gemma":0.000744418,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.008028189,"about_ca_topic_score_gemma":0.01025001,"domain_scores_codex":[0.9993482,0.0002931874,0.00005624288,0.00004348587,0.0001175563,0.0001412967],"domain_scores_gemma":[0.9920994,0.003530701,0.002740872,0.000158816,0.0005809798,0.0008893574],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0003850089,0.0004492913,0.971375,0.00006229546,0.00003700322,0.0001687981,0.005855638,0.0001589933,0.000762157,0.000170504,0.0002200266,0.02035533],"study_design_scores_gemma":[0.000007980079,0.0005250056,0.985815,0.00002516554,0.00002893333,0.00008077739,0.01229856,0.0005883106,0.000191064,0.00008506322,0.0003438921,0.00001019347],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.999599,0.00005395729,0.00003272275,0.00006561408,0.000001331008,0.000003858204,0.0000139728,0.00000100143,0.0002285189],"genre_scores_gemma":[0.9997981,0.00004091143,0.00004854629,0.0000139575,0.000001640573,0.000004439774,0.00001546517,6.126306e-7,0.00007623011],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.008028189,"threshold_uncertainty_score":0.0159629,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03738449619367804,"score_gpt":0.3466762847699522,"score_spread":0.3092917885762742,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}