{"id":"W2786927603","doi":"10.25071/1705-1436.69","title":"Servitude With a Smile: A Re-Examination of Emotional Labour","year":2009,"lang":"en","type":"article","venue":"Just Labour","topic":"Emotional Labor in Professions","field":"Social Sciences","cited_by":5,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Emotional labor; Psychology; Social psychology","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.0007645152,0.0001078939,0.0001544228,0.000108328,0.0003869903,0.00003050513,0.0002744409,0.0001271206,0.001146682],"category_scores_gemma":[0.0002724784,0.00009396986,0.00003929648,0.0007858427,0.0001351633,0.0002926468,0.00002515465,0.0001738626,0.00004920736],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001050301,"about_ca_system_score_gemma":0.0003522763,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0004161971,"about_ca_topic_score_gemma":0.001449262,"domain_scores_codex":[0.9982662,0.0002727096,0.0002206849,0.0002099351,0.0007581627,0.0002722594],"domain_scores_gemma":[0.9988305,0.0001207687,0.0001628299,0.0001881269,0.0005857701,0.0001120322],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"observational","study_design_scores_codex":[0.00002023209,0.0002028923,0.005982582,0.00002775297,0.00001594279,0.000007018292,0.006868607,0.00005613958,0.0004996768,0.9827232,0.0009582106,0.002637763],"study_design_scores_gemma":[0.0004455606,0.0001207812,0.9655312,0.0001492533,0.00001756688,0.00000177773,0.006025191,0.00001694603,0.000226113,0.01254941,0.01475568,0.0001605087],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.931573,0.00005438789,0.0001355067,0.009167784,0.00021862,0.0002273655,0.00007054186,0.00009101177,0.05846177],"genre_scores_gemma":[0.981396,0.00003722457,0.002757151,0.0008993909,0.0002974048,0.000007946042,0.00001767486,0.000009760587,0.01457742],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.9701738,"threshold_uncertainty_score":0.9997664,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02801070652034484,"score_gpt":0.3341567548343831,"score_spread":0.3061460483140382,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}