{"id":"W2792054033","doi":"10.1016/j.jbusres.2018.01.064","title":"Retailers beware: On denied product returns and consumer behavior","year":2018,"lang":"en","type":"article","venue":"Journal of Business Research","topic":"Consumer Behavior in Brand Consumption and Identification","field":"Business, Management and Accounting","cited_by":60,"is_retracted":false,"has_abstract":false,"ca_institutions":"Dalhousie University","funders":"","keywords":"Reactance; Product (mathematics); Confusion; Affect (linguistics); Business; Marketing; Denial; Control (management); Variety (cybernetics); Advertising; Economics; Psychology","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001724295,0.000199787,0.0003467848,0.0006866172,0.001022985,0.002829494,0.0009047092,0.002296514,0.01455348],"category_scores_gemma":[0.01737675,0.0003834442,0.0004274482,0.0006128036,0.002174628,0.002875744,0.001230952,0.001919094,0.001528731],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0009882433,"about_ca_system_score_gemma":0.000855804,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01676286,"about_ca_topic_score_gemma":0.02300544,"domain_scores_codex":[0.9992108,0.0003637019,0.00003756815,0.0001070253,0.0001705807,0.0001103242],"domain_scores_gemma":[0.9647245,0.02456846,0.004270414,0.002312778,0.001661237,0.002462485],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.002876528,0.003108639,0.9628592,0.00005145257,0.0001554264,0.0002313681,0.003406586,0.0004007943,0.0005176276,0.008036338,0.002023699,0.01633226],"study_design_scores_gemma":[0.00009009129,0.000301471,0.9801551,0.00006090861,0.0002667205,0.0001608884,0.007919385,0.001457334,0.0003437769,0.006601219,0.002605814,0.00003720858],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.990932,0.0003085985,0.00005644119,0.002177375,0.00001625661,0.000005869528,0.0001013836,0.000004621642,0.006397333],"genre_scores_gemma":[0.997387,0.0001625769,0.0000455295,0.0002424377,0.00002226371,0.00000390831,0.00008197554,0.000006888797,0.002047574],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01676286,"threshold_uncertainty_score":0.04868627,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1323293265296973,"score_gpt":0.3599531653209412,"score_spread":0.227623838791244,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}