{"id":"W2794433061","doi":"","title":"Quality of Website Services at Government Banks, NationalPrivate Banks and Local Government Banks in Indonesia:Customer Perspective Approach","year":2014,"lang":"en","type":"article","venue":"The Journal of Internet Banking and Commerce","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":2,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Business; Government (linguistics); Quality (philosophy); Service quality; Marketing; Service (business); Chinese financial system; Linear discriminant analysis; Finance; Computer science; Political science","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0009005294,0.000167225,0.0002914879,0.001422806,0.0008538594,0.002877422,0.0002924772,0.0005714314,0.00413982],"category_scores_gemma":[0.002125196,0.0001634183,0.0003457573,0.00211562,0.0006158043,0.001565203,0.0009443068,0.000709312,0.0002978832],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001526074,"about_ca_system_score_gemma":0.0008673812,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.007617602,"about_ca_topic_score_gemma":0.009535695,"domain_scores_codex":[0.9987901,0.0004035312,0.00008820563,0.00009120681,0.0003700423,0.0002569091],"domain_scores_gemma":[0.9974987,0.000782473,0.0005739512,0.00005168971,0.0006902865,0.0004028231],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0000954392,0.0002962749,0.9530125,0.0001162616,0.00005782131,0.0005694912,0.01312456,0.0004094034,0.0006255219,0.001913036,0.0009496487,0.02883006],"study_design_scores_gemma":[0.00000498078,0.0001942106,0.9272676,0.00007717846,0.00004020135,0.0005370429,0.06614128,0.003221271,0.000377429,0.0004582187,0.00165646,0.00002413088],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9950469,0.0001374429,0.0002132813,0.0002692294,0.000003560827,0.000008952431,0.00006634916,0.000003664542,0.004250736],"genre_scores_gemma":[0.9994577,0.00009186436,0.00007641008,0.00002924606,0.000001894021,0.000003598285,0.00003061673,0.000001152617,0.0003076529],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.007617602,"threshold_uncertainty_score":0.01514649,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01601309798971258,"score_gpt":0.2424620466985442,"score_spread":0.2264489487088317,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}