{"id":"W2796466564","doi":"10.1007/s12469-018-0175-5","title":"Is having a positive image of public transit associated with travel satisfaction and continued transit usage? An exploratory study of bus transit","year":2018,"lang":"en","type":"article","venue":"Public Transport","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":35,"is_retracted":false,"has_abstract":false,"ca_institutions":"McGill University","funders":"Social Sciences and Humanities Research Council of Canada; Natural Sciences and Engineering Research Council of Canada","keywords":"Loyalty; Public transport; Transit (satellite); Business; Advertising; Exploratory research; Service (business); Marketing; Transport engineering; Psychology; Public relations; Political science; Engineering; Sociology","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaepi_narrow"],"consensus_categories":[],"category_scores_codex":[0.001363954,0.0003899679,0.0007582866,0.0005255258,0.0003075838,0.0001612694,0.000262505,0.000176328,0.0003823617],"category_scores_gemma":[0.0000201561,0.0003729014,0.0001272545,0.001245422,0.0003457718,0.003391382,0.00001056745,0.0002651612,0.000003050915],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00003229993,"about_ca_system_score_gemma":0.00007874175,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004120949,"about_ca_topic_score_gemma":0.07633127,"domain_scores_codex":[0.9972364,0.0001116387,0.0008150415,0.0006306758,0.0006936132,0.0005126019],"domain_scores_gemma":[0.99804,0.00005155181,0.0004488176,0.0003825098,0.0009914238,0.00008567983],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0009396185,0.004190723,0.8877174,0.001043056,0.0009966315,0.00005174402,0.07660712,0.000007831481,0.01440304,0.001086146,0.00003475017,0.0129219],"study_design_scores_gemma":[0.004258098,0.000438645,0.975278,0.0001221348,0.0005124592,0.000002958625,0.01800233,0.0002628173,0.0005142849,0.00006042856,0.0001102094,0.0004375944],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9923558,0.00004268773,0.004167022,0.001166461,0.00008974301,0.0008437795,0.0000968642,0.0001212713,0.001116398],"genre_scores_gemma":[0.9990369,0.000005365333,0.0000587235,0.0004891325,0.0001378471,0.00003802576,0.0001546278,0.00005915104,0.00002021567],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.0875606,"threshold_uncertainty_score":0.9998723,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03998409852856198,"score_gpt":0.2477704657543019,"score_spread":0.20778636722574,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}