{"id":"W2803952480","doi":"10.5539/ijms.v10n2p151","title":"E-Banking Effects on Customer Satisfaction: The Survey on Clients in Jordan Banking Sector","year":2018,"lang":"en","type":"article","venue":"International Journal of Marketing Studies","topic":"Organizational and Employee Performance","field":"Computer Science","cited_by":33,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Customer satisfaction; Business; Marketing; Personalization; Customer retention; Order (exchange); Customer advocacy; Customer equity; Service quality; Finance; Service (business)","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001326147,0.0001353199,0.0002623294,0.0004229382,0.0006473637,0.0008716438,0.0001750233,0.0004158096,0.003121704],"category_scores_gemma":[0.002914819,0.0001331696,0.0003112944,0.0008273862,0.00031496,0.0004486095,0.0005384573,0.0006461466,0.0005984437],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0004329021,"about_ca_system_score_gemma":0.0006645547,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003141687,"about_ca_topic_score_gemma":0.004626834,"domain_scores_codex":[0.9990308,0.0003943413,0.00008054252,0.00005328727,0.0002538666,0.0001871406],"domain_scores_gemma":[0.9976051,0.000574954,0.0004570752,0.00005661999,0.0009355668,0.0003706732],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0001974734,0.0009155048,0.9646601,0.0001005487,0.0000298742,0.0003113506,0.008318836,0.00008230935,0.0008421022,0.00009518622,0.00136537,0.02308139],"study_design_scores_gemma":[0.00001342375,0.0009611113,0.9646744,0.0000611577,0.00003574377,0.0003669312,0.03049607,0.000307433,0.0005525159,0.00005023825,0.002462754,0.00001813093],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9990164,0.00006445645,0.00002082088,0.0001171195,0.000002050998,0.00001011485,0.0000629387,0.000001275088,0.0007048511],"genre_scores_gemma":[0.9986109,0.0001971743,0.00006049063,0.0001858565,0.000005946198,0.00002124486,0.000110632,0.000001751014,0.0008060532],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.003141687,"threshold_uncertainty_score":0.01044315,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02649788223082431,"score_gpt":0.3000711407297275,"score_spread":0.2735732584989032,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}