{"id":"W2803952480","doi":"10.5539/ijms.v10n2p151","title":"E-Banking Effects on Customer Satisfaction: The Survey on Clients in Jordan Banking Sector","year":2018,"lang":"en","type":"article","venue":"International Journal of Marketing Studies","topic":"Organizational and Employee Performance","field":"Computer Science","cited_by":33,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Customer satisfaction; Business; Marketing; Personalization; Customer retention; Order (exchange); Customer advocacy; Customer equity; Service quality; Finance; Service (business)","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.003128028,0.0001212442,0.0001592809,0.0002469855,0.0001948644,0.0001175808,0.0006672768,0.00002460446,0.00002496175],"category_scores_gemma":[0.00192848,0.00007917517,0.00005037781,0.0003146973,0.00006120321,0.0002815785,0.0001838279,0.000232196,0.00004118779],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001913651,"about_ca_system_score_gemma":0.0000459691,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00002536507,"about_ca_topic_score_gemma":0.00009119387,"domain_scores_codex":[0.9981188,0.0004298121,0.0003691448,0.0001604215,0.000763987,0.0001578463],"domain_scores_gemma":[0.9962297,0.00252219,0.0003248456,0.0001195473,0.0007794248,0.00002428891],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0005885402,0.00008729854,0.9387719,0.00001983283,0.0003767426,0.00006740406,0.002027116,0.0006663621,0.0001139783,0.001630985,0.008635779,0.04701406],"study_design_scores_gemma":[0.0003966164,0.000148472,0.9962702,0.0005111038,0.000003727577,0.00003278062,0.000028676,0.0003333827,0.0007921285,0.0006124031,0.0007798453,0.00009065961],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.991836,0.0001312715,0.0004499985,0.002085158,0.004494933,0.0000568433,0.000001548048,0.0000138839,0.0009303796],"genre_scores_gemma":[0.9972963,0.0001318556,0.0004898685,0.0009079652,0.001097493,0.000001744332,4.509611e-7,0.000008155669,0.00006619247],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.05749831,"threshold_uncertainty_score":0.3228669,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02649788223082431,"score_gpt":0.3000711407297275,"score_spread":0.2735732584989032,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}