{"id":"W2811020187","doi":"10.5430/jha.v7n5p8","title":"Call me, later! Patients’ experiences of Swedish healthcare call-back services and access to healthcare","year":2018,"lang":"en","type":"article","venue":"Journal of Hospital Administration","topic":"Emergency and Acute Care Studies","field":"Medicine","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Health care; Call centre; Call to action; Facilitator; Phone; Service (business); Thematic analysis; Medicine; Psychology; Qualitative research; Nursing; Business; Sociology; Political science; Computer science; Advertising; Social psychology; Marketing; Telecommunications","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001868201,0.0003713662,0.0005091075,0.0005292183,0.004349484,0.004273032,0.000495633,0.001479398,0.004849472],"category_scores_gemma":[0.005939273,0.0003157869,0.0004507805,0.0006471041,0.002599145,0.001828176,0.003170511,0.00213943,0.0005212526],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001971109,"about_ca_system_score_gemma":0.001941907,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.005704311,"about_ca_topic_score_gemma":0.006855949,"domain_scores_codex":[0.9968746,0.001872107,0.0001593426,0.000124779,0.0003464147,0.0006227762],"domain_scores_gemma":[0.9961758,0.001808294,0.0006152244,0.00008071031,0.000273077,0.001046799],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.0003392797,0.0001619882,0.03624881,0.0004176015,0.00005964135,0.004899995,0.9338251,0.0001231862,0.001077942,0.001150194,0.005091643,0.01660453],"study_design_scores_gemma":[0.00002392254,0.0002449969,0.0149919,0.0002618246,0.00003998706,0.003697236,0.9636429,0.00007722349,0.000221531,0.0002347128,0.01651027,0.00005346335],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9920896,0.0009833766,0.000146848,0.002789773,0.00008538173,0.00001565323,0.00005487184,0.00001350553,0.003820989],"genre_scores_gemma":[0.997734,0.0004947564,0.00009703153,0.0005930932,0.00002316044,0.00001947949,0.00002666464,0.000007354649,0.001004427],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.005704311,"threshold_uncertainty_score":0.01622307,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01993067084486147,"score_gpt":0.3380263076856366,"score_spread":0.3180956368407751,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}