{"id":"W2903622367","doi":"10.2196/12169","title":"Young People’s Satisfaction With the Online Mental Health Service eheadspace: Development and Implementation of a Service Satisfaction Measure","year":2018,"lang":"en","type":"article","venue":"JMIR Mental Health","topic":"Telemedicine and Telehealth Implementation","field":"Medicine","cited_by":42,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Service (business); Session (web analytics); Mental health; Patient satisfaction; Psychology; Scale (ratio); Applied psychology; Medicine; Nursing; Psychiatry; Computer science; World Wide Web; Marketing; Business","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.000751586,0.0002992143,0.000487446,0.0001864118,0.0008232929,0.00002035347,0.00006242198,0.000063349,0.0001598374],"category_scores_gemma":[0.00000336925,0.0002182996,0.00002927904,0.0007301002,0.00006261557,0.0002473146,0.00005160247,0.0002517466,0.000009336021],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0009478952,"about_ca_system_score_gemma":0.001353401,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.06966155,"about_ca_topic_score_gemma":0.7478192,"domain_scores_codex":[0.9971009,0.0001865467,0.0008417533,0.0004250557,0.0008691997,0.0005764673],"domain_scores_gemma":[0.9982886,0.00002965277,0.0007432547,0.0002685764,0.0002947505,0.0003752152],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0007989444,0.0001549943,0.6806103,0.00146444,0.0001058085,5.146688e-7,0.07345004,2.052114e-7,0.0009589687,0.00006710835,0.007699053,0.2346896],"study_design_scores_gemma":[0.004988191,0.002646573,0.9275623,0.0003457507,0.00002794067,0.0002174095,0.05892978,0.0000571693,0.0003957826,0.000003523673,0.004667639,0.0001579671],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8725992,0.0002320785,0.0001482346,0.1231039,0.0002204521,0.003457235,0.0001458262,0.00007367525,0.00001942009],"genre_scores_gemma":[0.978764,0.0001650071,0.003215088,0.01635003,0.0002410451,0.0001560227,0.001035957,0.00004354992,0.00002930616],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.6781576,"threshold_uncertainty_score":0.9365336,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02337974393140621,"score_gpt":0.3693369259027737,"score_spread":0.3459571819713675,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}