{"id":"W2904868381","doi":"10.17722/ijme.v12i1.1044","title":"Effect of Work Culture and Competence on Service Satisfaction through Service Quality: Study in the Department of Integrated Services One Stop (DPTSP) DKI Jakarta Province","year":2018,"lang":"en","type":"article","venue":"International Journal of Management Excellence","topic":"Employee Performance and Management","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Competence (human resources); Service quality; Business; Structural equation modeling; Work (physics); Marketing; Service (business); Operations management; Psychology; Social psychology; Engineering; Mathematics; Statistics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002734633,0.0001504658,0.0002827458,0.0001675452,0.0001219375,0.00007082909,0.0008514223,0.00004041732,0.00003564076],"category_scores_gemma":[0.00003673534,0.0001047501,0.00005301859,0.0005414166,0.000117982,0.0004835377,0.0001588791,0.000167872,0.000006972666],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001205935,"about_ca_system_score_gemma":0.0000433497,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004243759,"about_ca_topic_score_gemma":0.009369754,"domain_scores_codex":[0.9971017,0.0005593609,0.0006341125,0.0001983127,0.001338366,0.00016814],"domain_scores_gemma":[0.9982024,0.0002783041,0.0007325363,0.0001981627,0.0005556193,0.00003295419],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.004298253,0.002581658,0.7386509,0.001582911,0.001382552,0.00009493791,0.1601476,0.0008447531,0.0003204329,0.009966885,0.0009876835,0.07914139],"study_design_scores_gemma":[0.003709917,0.004214656,0.8396475,0.003899714,0.0003768444,0.000005535819,0.1214419,0.0001385324,0.001506306,0.00125278,0.02334841,0.000457922],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9925563,0.0001091314,0.0001242157,0.002625674,0.0003833926,0.000792499,0.000005462668,0.000008984757,0.003394365],"genre_scores_gemma":[0.9977804,0.0008234144,0.0003222698,0.000833208,0.0001269059,0.00001848051,0.000003466886,0.000006043135,0.00008583915],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1009966,"threshold_uncertainty_score":0.6415323,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02647459142854659,"score_gpt":0.3496206269522226,"score_spread":0.323146035523676,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}