{"id":"W2916695028","doi":"","title":"Membangun Konsep Kepuasan Pelanggan Untuk Mengatasi Gap Antara Kualitas Pelayanan Dan Loyalitas Pelanggan (Studi Pada Lembaga Kursus Dan Bimbingan Belajar Education Zone Kotaraja Jayapura)","year":2018,"lang":"id","type":"article","venue":"Business and Management Research","topic":"Consumer Behavior and Marketing Influence","field":"Business, Management and Accounting","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Business administration; Psychology; Business","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001680372,0.0003784104,0.0004360749,0.001104137,0.001988567,0.002744183,0.0005885614,0.0004273996,0.01644846],"category_scores_gemma":[0.003225104,0.000364906,0.0004469451,0.001801507,0.001085947,0.00163122,0.001819869,0.0009520697,0.001450058],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00182166,"about_ca_system_score_gemma":0.003433967,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01305105,"about_ca_topic_score_gemma":0.03224052,"domain_scores_codex":[0.998875,0.0003578029,0.00009115698,0.0001901867,0.0002874542,0.0001983736],"domain_scores_gemma":[0.9983581,0.0008039006,0.0002523771,0.0001364245,0.0002956731,0.0001535496],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0006372645,0.0007318969,0.5703035,0.002418599,0.0003533836,0.001848774,0.1247597,0.0009815641,0.007321353,0.03770326,0.009160236,0.2437806],"study_design_scores_gemma":[0.0000546158,0.0005309962,0.7022071,0.00110633,0.0003722283,0.0008064894,0.2052958,0.001246789,0.005403532,0.007364645,0.07552964,0.00008169285],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9523132,0.001315173,0.004007356,0.00124045,0.00009958781,0.0003600286,0.001114135,0.00004760246,0.03950253],"genre_scores_gemma":[0.9790697,0.00101399,0.004074025,0.0002306219,0.00001490401,0.0004178813,0.0004412399,0.00001901372,0.01471859],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01644846,"threshold_uncertainty_score":0.05502558,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.06167433135271129,"score_gpt":0.3437943686365761,"score_spread":0.2821200372838648,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}