{"id":"W2941963436","doi":"10.26677/tr1010.2019.97","title":"Müşteri İlişkileri Yönetiminin Evrimi: İnsanlar, Süreç ve Teknoloji","year":2019,"lang":"tr","type":"article","venue":"Turk Turizm Arastirmalari Dergisi","topic":"Public Administration and Governance","field":"Social Sciences","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"Intertek (Canada)","funders":"","keywords":"Art; Humanities","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaepi_narrow","scholarly_communication","insufficient_payload"],"consensus_categories":["insufficient_payload"],"category_scores_codex":[0.001170789,0.0009848084,0.001080505,0.0002479588,0.0008550579,0.001051566,0.001837762,0.001028437,0.01716124],"category_scores_gemma":[0.0005119443,0.001015648,0.0005004305,0.00130844,0.0008247154,0.001597804,0.0004430326,0.001279516,0.009878644],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0003779418,"about_ca_system_score_gemma":0.001398956,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0008581256,"about_ca_topic_score_gemma":0.0004457782,"domain_scores_codex":[0.9926229,0.000463404,0.00126785,0.001667397,0.00195937,0.002019129],"domain_scores_gemma":[0.9960035,0.0004143909,0.001058753,0.001153223,0.0004243146,0.0009458006],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.001398768,0.00321692,0.05953854,0.0007301603,0.001188296,0.0006451662,0.05006693,0.0005807221,0.007284553,0.285215,0.5605257,0.02960926],"study_design_scores_gemma":[0.001877367,0.0005851834,0.09454849,0.0002423864,0.0001290239,0.000047429,0.00390247,0.00134177,0.0006527202,0.000613755,0.8945595,0.001499927],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.6238487,0.002247164,0.0002195727,0.02289545,0.008077485,0.001816972,0.0004238424,0.0005544169,0.3399164],"genre_scores_gemma":[0.9081363,0.0008314931,0.001251715,0.002957954,0.001519926,0.00005305389,0.00009806947,0.0001106674,0.08504079],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.3340338,"threshold_uncertainty_score":0.9999855,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01393596515996416,"score_gpt":0.2772257633673547,"score_spread":0.2632897982073906,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}