{"id":"W2946431716","doi":"10.5267/j.msl.2019.5.011","title":"The influence of total quality management toward organization performance","year":2019,"lang":"en","type":"article","venue":"Management Science Letters","topic":"Quality and Supply Management","field":"Business, Management and Accounting","cited_by":168,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Total quality management; Business; Process management; Tertiary sector of the economy; Service (business); Marketing; Quality (philosophy); Service quality; Operations management; Conceptual model; Knowledge management; Business administration; Computer science; Engineering","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002878024,0.0002110844,0.0001626705,0.0006108746,0.0003964533,0.001592603,0.0002085595,0.0002100184,0.002074138],"category_scores_gemma":[0.009074633,0.00008806939,0.0002627514,0.000666899,0.0005156747,0.0006403581,0.0008936159,0.0004007598,0.0001867234],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0007506888,"about_ca_system_score_gemma":0.001340422,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.002756503,"about_ca_topic_score_gemma":0.003952626,"domain_scores_codex":[0.9973342,0.001206794,0.0001375393,0.0001502783,0.0008224072,0.0003488342],"domain_scores_gemma":[0.9792148,0.008191974,0.006216697,0.000651463,0.003021178,0.002703994],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0006916724,0.0007118252,0.8174839,0.000396953,0.0003608311,0.0001829468,0.00245033,0.003297691,0.004622926,0.001795648,0.0009180061,0.1670873],"study_design_scores_gemma":[0.00001763727,0.001202017,0.9914056,0.00007306477,0.00009850984,0.0001055825,0.001753099,0.001980621,0.00154975,0.000636209,0.001159905,0.00001789449],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9895743,0.0005058997,0.001022153,0.0002856265,0.00001008786,0.00001916409,0.00003531418,0.00002343412,0.008524039],"genre_scores_gemma":[0.9992955,0.00009660235,0.0002236343,0.00002056245,0.000006137893,0.00000362644,0.00001676814,0.000002924545,0.0003341417],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.002878024,"threshold_uncertainty_score":0.01522064,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01065710389125126,"score_gpt":0.2224776537943838,"score_spread":0.2118205499031326,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}