{"id":"W2952818278","doi":"10.5430/jms.v10n4p1","title":"Understanding Cruise Tourists' Satisfaction by Analysing Their Online Ratings and Reviews","year":2019,"lang":"en","type":"article","venue":"Journal of Management and Strategy","topic":"Digital Marketing and Social Media","field":"Social Sciences","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Cruise; Tourism; Marketing; Customer satisfaction; Business; Quality (philosophy); Sustainable tourism; Advertising; Engineering; Political science","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001674474,0.0002157477,0.0003049152,0.00289068,0.0002185,0.001332646,0.0001928221,0.0002502738,0.002121287],"category_scores_gemma":[0.01723925,0.00009678444,0.0002741625,0.003054079,0.0001687626,0.000945842,0.0004260316,0.0003191604,0.0009394425],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0002345861,"about_ca_system_score_gemma":0.0002789933,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003087149,"about_ca_topic_score_gemma":0.008569497,"domain_scores_codex":[0.9981701,0.0005629088,0.0002301217,0.0001610801,0.000790295,0.00008542866],"domain_scores_gemma":[0.9733207,0.01290747,0.00686208,0.0007930941,0.005608439,0.000508224],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0003179402,0.000115946,0.8780043,0.0006035686,0.0002122327,0.0001921596,0.004308771,0.0006310287,0.00392518,0.0002054479,0.003774713,0.1077088],"study_design_scores_gemma":[0.000004347929,0.000220197,0.9884366,0.00005640541,0.00005290124,0.0001674637,0.003402264,0.002435578,0.0008523146,0.00009352251,0.004256764,0.0000217974],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9862314,0.0005654094,0.00255241,0.000163663,0.00002450122,0.00009486347,0.003279682,0.00005825321,0.007029866],"genre_scores_gemma":[0.9914953,0.000379112,0.002716848,0.00004249687,0.00004627563,0.00008436042,0.002884604,0.00001567569,0.002335412],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.003087149,"threshold_uncertainty_score":0.008855581,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.0755577525019748,"score_gpt":0.3070502764828308,"score_spread":0.231492523980856,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}