{"id":"W2963370353","doi":"","title":"Operators’ emotional work in calls to the medical emergency number","year":2012,"lang":"en","type":"article","venue":"Pragmatics Quarterly Publication of the International Pragmatics Association (IPrA)","topic":"Employment and Welfare Studies","field":"Health Professions","cited_by":4,"is_retracted":false,"has_abstract":false,"ca_institutions":"Canadian Linguistic Association","funders":"","keywords":"Work (physics); Psychology; Sociology; Social psychology; Linguistics; Philosophy; Engineering","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.006009993,0.0002906393,0.0003459486,0.001031627,0.008218849,0.005647093,0.0008480137,0.002508518,0.01677619],"category_scores_gemma":[0.0592804,0.0004194679,0.0004045544,0.0007364808,0.00347654,0.003640196,0.004412551,0.005376637,0.001163063],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.003138526,"about_ca_system_score_gemma":0.003539144,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01025164,"about_ca_topic_score_gemma":0.01580467,"domain_scores_codex":[0.9922054,0.004050029,0.000362926,0.0003111069,0.001409224,0.00166132],"domain_scores_gemma":[0.9667196,0.01561661,0.004274775,0.0009397244,0.004224002,0.008225293],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.0008144486,0.000776007,0.1108412,0.0003352662,0.0001046259,0.003484218,0.7647752,0.0002907621,0.0009144926,0.01201549,0.05526103,0.05038721],"study_design_scores_gemma":[0.00003983691,0.0002231174,0.1403762,0.0004244032,0.00003850782,0.001124887,0.7891856,0.0002053538,0.0001633126,0.00331594,0.06480116,0.0001015804],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8624107,0.0006741047,0.0006578536,0.03165016,0.002216392,0.00005665209,0.0001495761,0.00003108971,0.1021534],"genre_scores_gemma":[0.9906952,0.0002323978,0.0001563599,0.002976939,0.0002979701,0.00003457415,0.0000720594,0.0000320425,0.005502407],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01677619,"threshold_uncertainty_score":0.056122,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02857954845791004,"score_gpt":0.3776079554771684,"score_spread":0.3490284070192584,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}