{"id":"W2968001313","doi":"10.5430/ijfr.v10n6p54","title":"Customer Satisfaction as Intervening Between Use Automatic Teller Machine (ATM), Internet Banking and Quality of Loyalty (Case in Indonesia)","year":2019,"lang":"en","type":"article","venue":"International Journal of Financial Research","topic":"SMEs Development and Digital Marketing","field":"Social Sciences","cited_by":11,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Customer satisfaction; Service quality; Loyalty business model; Variables; Business; Variable (mathematics); Regression analysis; Marketing; The Internet; Loyalty; Quality (philosophy); Service (business); Statistics; Advertising; Computer science; Mathematics; World Wide Web","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0009387714,0.0001445771,0.0001978296,0.0006534679,0.0004513127,0.001174728,0.0002130346,0.0003996975,0.002630665],"category_scores_gemma":[0.002938484,0.0001345048,0.0003831913,0.0008180275,0.0004188985,0.0004345464,0.0004549256,0.0007753881,0.0002006222],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0004646832,"about_ca_system_score_gemma":0.0005784059,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004144364,"about_ca_topic_score_gemma":0.004603459,"domain_scores_codex":[0.9990208,0.0003622268,0.0000757907,0.00008575208,0.0002658177,0.0001896909],"domain_scores_gemma":[0.9971479,0.001086544,0.0008892134,0.00007147992,0.0003620297,0.0004428406],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0001019674,0.0004032994,0.9891298,0.00003224506,0.00004213839,0.0002930454,0.0008837621,0.00008470201,0.0003164204,0.0002641913,0.0002968112,0.00815162],"study_design_scores_gemma":[0.000004181592,0.0001722898,0.9963492,0.00001680989,0.00003710299,0.0002790067,0.0020296,0.0005502086,0.0001888331,0.00008505506,0.0002823106,0.000005360206],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9984393,0.00009024542,0.00006590945,0.0001212523,0.000004710392,0.000004910211,0.0000317285,0.000001531254,0.00124049],"genre_scores_gemma":[0.999689,0.00004012593,0.00003582009,0.00002353612,0.000003586851,0.000003499898,0.00002791007,5.381423e-7,0.000176064],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.004144364,"threshold_uncertainty_score":0.008800387,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1285359382751202,"score_gpt":0.4408095455827905,"score_spread":0.3122736073076703,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}