{"id":"W2983201709","doi":"10.1108/jsm-02-2018-0062","title":"Services marketing practices in diverse cultures: Canada compared to Qatar","year":2019,"lang":"en","type":"article","venue":"Journal of Services Marketing","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":6,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Marketing; Services marketing; Business; Context (archaeology); Originality; Marketing research; Marketing management; Service (business); Marketing science; Descriptive statistics; Quantitative marketing research; Marketing mix; Value (mathematics); Relationship marketing; Sociology; Qualitative research; Geography","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001046704,0.0003680033,0.0004419732,0.002102338,0.009202898,0.003080207,0.0006562089,0.000433957,0.002836879],"category_scores_gemma":[0.002650119,0.0002021499,0.0003485974,0.005456287,0.002780939,0.0007368501,0.001854336,0.0009191941,0.0001735493],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.03622124,"about_ca_system_score_gemma":0.05101801,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.9825279,"about_ca_topic_score_gemma":0.9907503,"domain_scores_codex":[0.9987154,0.0001515328,0.00005737338,0.0001483721,0.000323341,0.0006040098],"domain_scores_gemma":[0.9972007,0.0003416955,0.0005127398,0.00006687141,0.001022151,0.0008559516],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0003918567,0.0002883555,0.7441115,0.0004877598,0.00008250539,0.001589732,0.1599521,0.000342639,0.001648304,0.005385395,0.004667783,0.08105223],"study_design_scores_gemma":[0.00002055163,0.0001206998,0.7720327,0.0003684584,0.00004510997,0.0004279311,0.2185799,0.0004471816,0.0003362308,0.000272657,0.007297683,0.00005089055],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.993278,0.0008000602,0.00007719184,0.001061156,0.00001657671,0.00003260529,0.0001913089,0.000004406813,0.004538686],"genre_scores_gemma":[0.9982122,0.0005430674,0.0001726227,0.000309751,0.000003830418,0.00001123493,0.0001240041,0.000003033343,0.00062018],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.03622124,"threshold_uncertainty_score":0.2628047,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01582313904969953,"score_gpt":0.2595058767389846,"score_spread":0.2436827376892851,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}