{"id":"W3002706339","doi":"10.1177/0022243719889336","title":"Inaction Traps in Consumer Response to Product Malfunctions","year":2020,"lang":"en","type":"article","venue":"Journal of Marketing Research","topic":"Decision-Making and Behavioral Economics","field":"Decision Sciences","cited_by":7,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Alberta","funders":"","keywords":"Product (mathematics); Consumption (sociology); Phenomenon; Vulnerability (computing); Action (physics); Psychological intervention; Trap (plumbing); Business; Downstream (manufacturing); Risk analysis (engineering); Marketing; Economics; Psychology; Social psychology; Microeconomics; Computer science; Computer security; Sociology; Engineering","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["metaresearch"],"consensus_categories":["metaresearch"],"category_scores_codex":[0.1073497,0.00009428164,0.0003211047,0.001418526,0.0001768237,0.0003869659,0.0007919965,0.00006187335,0.0006191967],"category_scores_gemma":[0.173032,0.00007144219,0.000125934,0.00237078,0.00008585529,0.0003776679,0.0001981448,0.001047804,0.0004324841],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0004111118,"about_ca_system_score_gemma":0.0004745809,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00002129752,"about_ca_topic_score_gemma":0.00002844725,"domain_scores_codex":[0.9912241,0.004614056,0.001231994,0.0003948172,0.002117428,0.0004176408],"domain_scores_gemma":[0.9817017,0.01563108,0.0003340263,0.000364566,0.001584373,0.0003842681],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"not_applicable","study_design_scores_codex":[0.02922165,0.0001812558,0.04485087,0.000006518538,0.00001158875,0.0002105786,0.0008766074,0.0003558691,0.014513,0.00001222145,0.1256566,0.7841033],"study_design_scores_gemma":[0.001185743,0.001189786,0.3543701,0.0002337099,0.00001022896,0.0001599864,0.01224049,0.0006560484,0.0006504098,0.004793193,0.624262,0.0002482209],"study_design_candidate":"design_other","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9681582,0.00008474677,0.000141946,0.02971349,0.0004145447,0.0001586035,0.000003283394,0.000007019263,0.001318168],"genre_scores_gemma":[0.9978635,0.00002676595,0.001020272,0.0002560129,0.0002400572,0.000003383273,1.199691e-7,0.00001233664,0.0005776081],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.7838551,"threshold_uncertainty_score":0.9191713,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.4671544650970558,"score_gpt":0.5296060164812807,"score_spread":0.06245155138422492,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}