{"id":"W3003689201","doi":"10.5267/j.uscm.2020.1.003","title":"A study on customer satisfaction on debit cards: The case of Vietnam","year":2020,"lang":"en","type":"article","venue":"Uncertain Supply Chain Management","topic":"Technology Adoption and User Behaviour","field":"Decision Sciences","cited_by":9,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Customer satisfaction; Business; Debit card; Marketing; Finance; Payment; Credit card","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001508759,0.000217865,0.0002963928,0.0003556597,0.000266103,0.00008037292,0.0006720459,0.00007780705,0.0004824217],"category_scores_gemma":[0.0002672794,0.0001346744,0.000137778,0.001082464,0.0001101896,0.00007351403,0.0002363659,0.0002868169,0.0006653161],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00007771569,"about_ca_system_score_gemma":0.00001417046,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0001786143,"about_ca_topic_score_gemma":0.000255352,"domain_scores_codex":[0.9971595,0.0003851522,0.000573795,0.0006324512,0.0009952557,0.0002538769],"domain_scores_gemma":[0.9982703,0.0003343805,0.0002309285,0.0009671728,0.0001037586,0.00009344217],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"observational","study_design_scores_codex":[0.0007169107,0.001450112,0.372227,0.00003186412,0.0004076218,0.00673974,0.01732384,0.01035421,0.0001140315,0.06101149,0.146587,0.3830361],"study_design_scores_gemma":[0.004171804,0.00294174,0.6665016,0.00005599835,0.0002736418,0.00008925154,0.2537732,0.002954563,0.0001967777,0.003539025,0.06477708,0.0007253038],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9774427,0.00001890416,0.0006792618,0.01532258,0.0003167313,0.001488844,0.00002685883,0.000133166,0.004570997],"genre_scores_gemma":[0.9961356,0.000008108384,0.0001426799,0.002515272,0.00004128062,0.0001285859,0.000002304544,0.00001565544,0.00101052],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.3823108,"threshold_uncertainty_score":0.8551514,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.08728585657628986,"score_gpt":0.3618493795129856,"score_spread":0.2745635229366958,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}