{"id":"W3003689201","doi":"10.5267/j.uscm.2020.1.003","title":"A study on customer satisfaction on debit cards: The case of Vietnam","year":2020,"lang":"en","type":"article","venue":"Uncertain Supply Chain Management","topic":"Technology Adoption and User Behaviour","field":"Decision Sciences","cited_by":9,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Customer satisfaction; Business; Debit card; Marketing; Finance; Payment; Credit card","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0008942096,0.0001596083,0.0002363635,0.0006761328,0.001773735,0.001454267,0.0003425317,0.0005096547,0.00271595],"category_scores_gemma":[0.002455115,0.000158208,0.0001816227,0.002265317,0.0008592641,0.001014688,0.0006017858,0.0007614528,0.0002007071],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002111521,"about_ca_system_score_gemma":0.001559571,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.07173555,"about_ca_topic_score_gemma":0.05724,"domain_scores_codex":[0.9994063,0.00026506,0.00002451758,0.00004846196,0.0000947952,0.0001607423],"domain_scores_gemma":[0.9977949,0.001176658,0.000304939,0.00007159742,0.0003430374,0.0003088132],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000218394,0.001131333,0.7194737,0.0002881213,0.00004895885,0.013582,0.2194484,0.0007858438,0.001974473,0.005064613,0.002076547,0.0359077],"study_design_scores_gemma":[0.00001486736,0.0004670868,0.4679026,0.0001159908,0.00002690248,0.002531507,0.5148171,0.002258591,0.0007918576,0.0004088748,0.01062929,0.00003543239],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9985704,0.00004582836,0.00003430897,0.0001247787,0.000001671715,0.00000610552,0.00002613399,5.487694e-7,0.001190174],"genre_scores_gemma":[0.999029,0.00015687,0.00006340864,0.00004831352,0.000002606536,0.000005108911,0.00004650881,0.000001299558,0.0006467909],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.07173555,"threshold_uncertainty_score":0.142636,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.08728585657628986,"score_gpt":0.3618493795129856,"score_spread":0.2745635229366958,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}