{"id":"W3010834428","doi":"10.3384/vs.2001-5992.2020.7.1.65","title":"Communicating Credibility by Expert Service Workers","year":2020,"lang":"en","type":"article","venue":"Valuation Studies","topic":"Management and Organizational Studies","field":"Business, Management and Accounting","cited_by":8,"is_retracted":false,"has_abstract":true,"ca_institutions":"HEC Montréal; McMaster University","funders":"Israel Science Foundation; Harvard University","keywords":"Credibility; Service (business); Transparency (behavior); Subject-matter expert; Expert system; Public relations; Relation (database); Knowledge management; Psychology; Business; Computer science; Marketing; Political science; Computer security; Artificial intelligence","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.03188084,0.0005027542,0.0005139966,0.002813437,0.006926301,0.00991455,0.0009877044,0.00407751,0.004338397],"category_scores_gemma":[0.1317665,0.0003355826,0.0003142821,0.001123808,0.01100803,0.006697956,0.006234189,0.003261594,0.000689958],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002758011,"about_ca_system_score_gemma":0.002997006,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.003389091,"about_ca_topic_score_gemma":0.002824135,"domain_scores_codex":[0.9539641,0.03572386,0.0008619304,0.00119307,0.006084989,0.00217208],"domain_scores_gemma":[0.8339754,0.1366065,0.01140412,0.006627129,0.008336937,0.003050009],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.0002841122,0.0001371612,0.03079081,0.0001940106,0.00005704238,0.003218572,0.801782,0.000810839,0.004003284,0.07009207,0.004903184,0.08372694],"study_design_scores_gemma":[0.0001113781,0.0003552814,0.01758444,0.0009562681,0.0001185614,0.002545149,0.7660089,0.009608416,0.004909317,0.1007386,0.09686001,0.0002036341],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8721709,0.0006393217,0.01832363,0.01173214,0.0001468494,0.0001038823,0.00002096398,0.00008456578,0.09677779],"genre_scores_gemma":[0.9962714,0.0001109534,0.001156486,0.0004659589,0.00005360428,0.00001402656,0.000005246534,0.00001629321,0.001906001],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.03188084,"threshold_uncertainty_score":0.168604,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1819528586026115,"score_gpt":0.3220175519632856,"score_spread":0.1400646933606741,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}