{"id":"W3010834428","doi":"10.3384/vs.2001-5992.2020.7.1.65","title":"Communicating Credibility by Expert Service Workers","year":2020,"lang":"en","type":"article","venue":"Valuation Studies","topic":"Management and Organizational Studies","field":"Business, Management and Accounting","cited_by":8,"is_retracted":false,"has_abstract":true,"ca_institutions":"HEC Montréal; McMaster University","funders":"Israel Science Foundation; Harvard University","keywords":"Credibility; Service (business); Transparency (behavior); Subject-matter expert; Expert system; Public relations; Relation (database); Knowledge management; Psychology; Business; Computer science; Marketing; Political science; Computer security; Artificial intelligence","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0003831355,0.0001465433,0.0001974849,0.00003900677,0.0005218345,0.0001099016,0.0002382789,0.00002279358,0.0001870229],"category_scores_gemma":[0.0006777949,0.0001308578,0.00003561035,0.0007719044,0.00005014729,0.0005258729,0.0006183141,0.00006687915,0.00039913],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00002731437,"about_ca_system_score_gemma":0.000005840742,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0001504719,"about_ca_topic_score_gemma":0.00005832284,"domain_scores_codex":[0.9989697,0.0000213682,0.0002662073,0.0002467186,0.0003454477,0.0001505126],"domain_scores_gemma":[0.9990526,0.00009952887,0.0001709178,0.000170167,0.0004976431,0.000009171917],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00003354537,0.00007011197,0.1452509,0.0003121005,0.0003648533,5.756066e-7,0.003922311,0.0002494484,0.0003676417,0.0056369,0.8395897,0.004201978],"study_design_scores_gemma":[0.00153801,0.0000217712,0.04768177,0.0001068355,0.0002468682,1.170797e-7,0.03737943,0.033792,0.0001198259,0.008680282,0.8696426,0.0007905104],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"commentary","genre_gemma":"empirical","genre_scores_codex":[0.3309337,0.04215001,0.0101727,0.5281836,0.001295925,0.002325673,0.00001470394,0.002128863,0.08279482],"genre_scores_gemma":[0.9660848,0.0003203237,0.0008478192,0.03167223,0.0007678458,0.00005155503,0.00006988701,0.00002189549,0.0001635918],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.6351512,"threshold_uncertainty_score":0.5336225,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1819528586026115,"score_gpt":0.3220175519632856,"score_spread":0.1400646933606741,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}