{"id":"W3035642293","doi":"10.21083/partnership.v15i1.5777","title":"Conveying Complexity in Contemporary Academic Library Service Models","year":2020,"lang":"en","type":"article","venue":"Partnership The Canadian Journal of Library and Information Practice and Research","topic":"Web and Library Services","field":"Computer Science","cited_by":5,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of British Columbia, Okanagan Campus","funders":"","keywords":"Staffing; Service (business); Service model; Service delivery framework; Service design; Service desk; Order (exchange); Visibility; Desk; Academic library; Service science, management and engineering; Engineering management; Public relations; Business; Computer science; Knowledge management; Process management; Sociology; World Wide Web; Political science; Engineering; Library science; Marketing; Geography","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.01206018,0.001011476,0.0005867746,0.004043641,0.0105561,0.02274907,0.002447383,0.003748813,0.007068415],"category_scores_gemma":[0.02704907,0.0009264886,0.0009210891,0.004185242,0.03127656,0.02703295,0.01453296,0.006906278,0.001039216],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.02203624,"about_ca_system_score_gemma":0.01365729,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0236801,"about_ca_topic_score_gemma":0.022521,"domain_scores_codex":[0.9812011,0.01229403,0.0007933094,0.0009680283,0.003446524,0.001297107],"domain_scores_gemma":[0.9838656,0.009275965,0.001360445,0.002134367,0.002223123,0.001140519],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"qualitative","study_design_scores_codex":[0.00002803546,0.00002926924,0.001458301,0.0001340448,0.00001005218,0.0003243256,0.1271169,0.00210084,0.0003733216,0.8522846,0.002539173,0.01360122],"study_design_scores_gemma":[0.0000235787,0.0000616711,0.001298257,0.0005627312,0.00002761453,0.0006428998,0.2043198,0.01708184,0.0006029466,0.5653855,0.2098927,0.0001005217],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"methods","genre_gemma":"empirical","genre_scores_codex":[0.2772345,0.002450937,0.3618419,0.08205681,0.0007893968,0.0004154266,0.0002606284,0.0007741613,0.2741762],"genre_scores_gemma":[0.9525283,0.0009046441,0.03688471,0.00126425,0.0001037713,0.0002154465,0.00009195147,0.0002302715,0.007776692],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.0236801,"threshold_uncertainty_score":0.1598849,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.2893498792375298,"score_gpt":0.3550802436832091,"score_spread":0.06573036444567926,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}