{"id":"W307758303","doi":"10.22215/timreview/869","title":"A Technology-Assisted Design Methodology for Employee-Driven Innovation in Services","year":2015,"lang":"en","type":"article","venue":"Technology Innovation Management Review","topic":"Service and Product Innovation","field":"Business, Management and Accounting","cited_by":18,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Variety (cybernetics); Business; Service (business); Knowledge management; Marketing; Service design; Service innovation; Tertiary sector of the economy; Process management; Service delivery framework; Computer science","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.01175155,0.001117739,0.0005186813,0.002046155,0.0007897399,0.001824397,0.001532345,0.001092671,0.01088757],"category_scores_gemma":[0.01901013,0.0005152249,0.001763889,0.00102032,0.0011546,0.0008699441,0.001858579,0.001035972,0.0009863785],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001608846,"about_ca_system_score_gemma":0.003241445,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001555407,"about_ca_topic_score_gemma":0.002377708,"domain_scores_codex":[0.9894702,0.007629447,0.0004253956,0.0006689815,0.001546717,0.0002592035],"domain_scores_gemma":[0.9841724,0.01146053,0.0007201776,0.001179839,0.002313349,0.0001537328],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"theoretical_or_conceptual","study_design_scores_codex":[0.00053304,0.0008295394,0.006219805,0.003038399,0.0004124262,0.0004961651,0.004602388,0.1505166,0.01672875,0.2190477,0.004301514,0.5932736],"study_design_scores_gemma":[0.0007173869,0.002613544,0.004075753,0.0007908196,0.0004698002,0.0004829225,0.001933312,0.7493606,0.02248699,0.1260963,0.0908386,0.0001340658],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":null,"genre_codex":"methods","genre_gemma":"methods","genre_scores_codex":[0.004325615,0.00004468282,0.9920734,0.00003923506,0.00002553932,0.0008692601,0.00007933838,0.0003313382,0.002211694],"genre_scores_gemma":[0.04238595,0.00003601745,0.953732,0.00001966876,0.000005656515,0.002608286,0.00008547827,0.00004237058,0.001084545],"genre_candidate":"methods","genre_consensus":"methods","teacher_disagreement_score":0.01175155,"threshold_uncertainty_score":0.06214887,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1824695307710574,"score_gpt":0.3546592329826813,"score_spread":0.1721897022116239,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}