{"id":"W3085412542","doi":"10.19173/irrodl.v21i3.4590","title":"Antecedents of Student Loyalty in Open and Distance Learning Institutions: An Empirical Analysis","year":2020,"lang":"en","type":"article","venue":"The International Review of Research in Open and Distributed Learning","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":12,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Loyalty; Service quality; Nonprobability sampling; Psychology; Stratified sampling; Quality (philosophy); Service (business); Empirical research; Marketing; Business; Sociology; Mathematics; Statistics; Population","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.00431973,0.0001831157,0.0006087538,0.001732249,0.001607027,0.002611736,0.0007908911,0.00101853,0.004765329],"category_scores_gemma":[0.01287849,0.0003446338,0.0008396388,0.002587229,0.001112106,0.001459426,0.002016318,0.002174424,0.0004013748],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001239128,"about_ca_system_score_gemma":0.0022826,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.006230359,"about_ca_topic_score_gemma":0.008123034,"domain_scores_codex":[0.9964154,0.001489179,0.0003170378,0.0001972498,0.0008732699,0.0007078054],"domain_scores_gemma":[0.9803845,0.01065991,0.003622713,0.0005403351,0.002111808,0.002680646],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.00007173538,0.0009977206,0.9876946,0.00006367894,0.00006323848,0.0001320052,0.002607517,0.000149306,0.00006070779,0.0008618411,0.000139243,0.007158272],"study_design_scores_gemma":[0.00001002148,0.0003873809,0.9767185,0.0001417405,0.00009130126,0.0001467285,0.01966016,0.00172439,0.000121934,0.0004510547,0.0005321136,0.00001462871],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9984081,0.000109995,0.0001217507,0.0001238564,0.000003728098,0.00004047323,0.00005003171,0.000001290402,0.001140784],"genre_scores_gemma":[0.9993567,0.000126553,0.0001359208,0.00003441669,0.000005164521,0.0000346389,0.00006253945,8.140043e-7,0.000243318],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.006230359,"threshold_uncertainty_score":0.02284515,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.2462278833274535,"score_gpt":0.5055811185151505,"score_spread":0.259353235187697,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}