{"id":"W3091415680","doi":"10.5430/ijba.v11n5p71","title":"Factors Affecting Dental Services Quality in the Private Sector From Patients’ Perspective in Amman-Jordan","year":2020,"lang":"en","type":"article","venue":"International Journal of Business Administration","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Quality (philosophy); Pace; Service quality; Empathy; Population; Quality assurance; Service (business); Patient satisfaction; Family medicine; Perspective (graphical); Medicine; Business; Marketing; Psychology; Geography; Environmental health; Social psychology; Computer science","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001397779,0.00008879063,0.0003097157,0.001213338,0.0007722313,0.001404306,0.0002610703,0.000392219,0.002786781],"category_scores_gemma":[0.002801079,0.0001351159,0.0003742042,0.00339515,0.000399167,0.0007520388,0.0006755811,0.000364252,0.0001098382],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001544996,"about_ca_system_score_gemma":0.002911501,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.008825258,"about_ca_topic_score_gemma":0.01771408,"domain_scores_codex":[0.9988445,0.0004194783,0.000229241,0.00005897494,0.0002804113,0.000167387],"domain_scores_gemma":[0.9967753,0.0009760906,0.001391883,0.00003476903,0.0004028763,0.0004189862],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000133458,0.0001899819,0.9587502,0.0009753589,0.0001394706,0.001104792,0.008467255,0.0001274975,0.0002371359,0.0005567974,0.001616965,0.02770102],"study_design_scores_gemma":[0.00002654311,0.0002392637,0.9289398,0.0007512634,0.000115308,0.001611423,0.06130646,0.0003432085,0.000176291,0.0004224684,0.006038759,0.00002915855],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9933347,0.003277404,0.00003375502,0.001947498,0.000007002133,0.00001108897,0.0001923777,0.000001586383,0.001194607],"genre_scores_gemma":[0.9978131,0.00171476,0.00006484675,0.0001915767,0.00001054943,0.000008314216,0.00006767636,5.923025e-7,0.0001286087],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.008825258,"threshold_uncertainty_score":0.01754779,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04788643581995673,"score_gpt":0.3019835303668548,"score_spread":0.2540970945468981,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}