{"id":"W3123980484","doi":"","title":"Financial Disclosure and Customer Satisfaction: Do Companies Talking the Talk Actually Walk the Walk?","year":2015,"lang":"en","type":"article","venue":"MacSphere (McMaster University)","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"McMaster University","funders":"","keywords":"Business; Finance; Customer satisfaction; Marketing; Advertising","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.0003304459,0.0002353064,0.0002050412,0.00009064132,0.0006678168,0.0005062286,0.0004469379,0.00009667323,0.008878628],"category_scores_gemma":[0.00003304722,0.0001564697,0.00008606321,0.000688572,0.0002132065,0.001188946,0.000518668,0.0003016217,0.0002290751],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00005503532,"about_ca_system_score_gemma":0.00004104489,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.002812261,"about_ca_topic_score_gemma":0.008469253,"domain_scores_codex":[0.9988251,0.00006124276,0.0001668561,0.0003040514,0.0003320649,0.0003107057],"domain_scores_gemma":[0.9992865,0.00007693494,0.0001683178,0.000303809,0.0001344072,0.00002998293],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0006265194,0.0001400279,0.1395269,0.0003480467,0.0002436888,0.0001733902,0.009820954,0.0005456164,0.00005902275,0.1495055,0.03391296,0.6650974],"study_design_scores_gemma":[0.0007678058,0.00001252797,0.04837799,0.00003281074,0.0001394847,0.00001157943,0.01453966,0.000302888,0.000003592761,0.000913694,0.934636,0.000261975],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.6429496,0.0002554908,0.0001532722,0.005705715,0.0007667766,0.0004217298,0.000009804179,0.0001717516,0.3495658],"genre_scores_gemma":[0.9647183,0.00001106029,0.00002972895,0.002140979,0.0007664618,0.000001539251,0.000007276502,0.00002013351,0.03230453],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.900723,"threshold_uncertainty_score":0.9920274,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02198327366142835,"score_gpt":0.2062004259987239,"score_spread":0.1842171523372955,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}