{"id":"W3135139037","doi":"10.1108/itp-07-2020-0455","title":"Is this real? Cocreation of value through authentic experiential augmented reality: the mediating effect of perceived ethics and customer engagement","year":2021,"lang":"en","type":"article","venue":"Information Technology and People","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":71,"is_retracted":false,"has_abstract":true,"ca_institutions":"Brock University","funders":"","keywords":"Customer engagement; Psychology; Experiential learning; Originality; Value (mathematics); Augmented reality; Structural equation modeling; Perception; Authentic learning; Social psychology; Knowledge management; Computer science; Pedagogy; Human–computer interaction; Social media; World Wide Web","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001194522,0.0001099255,0.0002225628,0.0001903739,0.0003475327,0.00005324877,0.0001071164,0.0002041793,0.0001535556],"category_scores_gemma":[0.0004771925,0.0000843548,0.00003837498,0.0006249986,0.0001541153,0.0008715776,0.0001921248,0.0003073371,0.00001364426],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0000110621,"about_ca_system_score_gemma":0.0000288246,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001583868,"about_ca_topic_score_gemma":0.000151336,"domain_scores_codex":[0.9990304,0.00008867987,0.0004261042,0.0001103682,0.0002233872,0.0001211226],"domain_scores_gemma":[0.9988774,0.0002818011,0.000380865,0.000218135,0.0002359656,0.000005824129],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"qualitative","study_design_scores_codex":[0.0003765169,0.0001768762,0.1062245,0.0093176,0.0004493075,0.000002379657,0.3442965,0.00007582102,0.004806806,0.4901981,0.003007586,0.04106805],"study_design_scores_gemma":[0.01166029,0.0004708958,0.3110516,0.001297653,0.002090534,0.00004773191,0.3457716,0.0491589,0.07567353,0.02722634,0.1738832,0.001667631],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9895318,0.00007828782,0.0004073069,0.005651064,0.0001312201,0.0002394402,0.00001331124,0.00006895595,0.003878591],"genre_scores_gemma":[0.9985688,0.0002109254,0.00008477652,0.0009298819,0.00003415426,0.0000269242,0.0001119077,0.000004560321,0.00002809141],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.4629717,"threshold_uncertainty_score":0.3439889,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02269449342560597,"score_gpt":0.2928253486151656,"score_spread":0.2701308551895596,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}