{"id":"W3158471194","doi":"","title":"Gender Differences in Responding to Management Supports, Work Engagement, and Service Recovery Performance: A Test of Moderated Mediation Model","year":2019,"lang":"en","type":"article","venue":"SSRN Electronic Journal","topic":"Job Satisfaction and Organizational Behavior","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"Assumption University","funders":"","keywords":"Work engagement; Moderation; Mediation; Psychology; Moderated mediation; Service (business); Service delivery framework; Work (physics); Business; Service recovery; Set (abstract data type); Social psychology; Applied psychology; Service quality; Marketing; Political science; Engineering; Computer science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.01527729,0.001192857,0.001296711,0.001170853,0.001647586,0.002316044,0.002537231,0.001192019,0.0161288],"category_scores_gemma":[0.03213672,0.0006505396,0.002005083,0.0007499161,0.001919127,0.002163314,0.00313768,0.002500716,0.0006612817],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00114878,"about_ca_system_score_gemma":0.002660952,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01018463,"about_ca_topic_score_gemma":0.004375564,"domain_scores_codex":[0.9886963,0.007189591,0.0003871262,0.001701601,0.001002599,0.001022661],"domain_scores_gemma":[0.9482793,0.04363698,0.002604892,0.00262525,0.001531314,0.001322313],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.005203953,0.002814749,0.895813,0.0004566335,0.002539751,0.001354281,0.02130607,0.001112577,0.002601989,0.01676017,0.001290414,0.0487463],"study_design_scores_gemma":[0.0009044182,0.005723237,0.8930641,0.0005925231,0.003011489,0.0009964363,0.02686201,0.03884906,0.002685247,0.02257743,0.004584901,0.0001491567],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9875088,0.0003665256,0.004891524,0.001106607,0.0001461562,0.0002920299,0.0003830826,0.00003360653,0.005271607],"genre_scores_gemma":[0.9953575,0.000110579,0.002521914,0.0001444622,0.00004188083,0.0004172798,0.0001795613,0.00001391345,0.001213016],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.0161288,"threshold_uncertainty_score":0.08079493,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01581380916427575,"score_gpt":0.2240813790990069,"score_spread":0.2082675699347312,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}