{"id":"W3185042732","doi":"10.24198/sosiohumaniora.v23i2.31595","title":"EMOTIONAL INTELLIGENCE AND SERVICE QUALITY OF FACILITATORS’ INDONESIA HUMAN RESOURCES DEVELOPMENT AGENCY (HRDA)","year":2021,"lang":"en","type":"article","venue":"Sosiohumaniora","topic":"Employee Performance and Management","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"WiLAN (Canada)","funders":"","keywords":"Emotional intelligence; SERVQUAL; Nonprobability sampling; Service quality; Service provider; Service (business); Agency (philosophy); Quality (philosophy); Public sector; Psychology; Medical education; Knowledge management; Business; Marketing; Sociology; Computer science; Social psychology; Medicine; Population; Political science; Social science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001630426,0.0001991453,0.0001921822,0.0007297815,0.0008668668,0.001128746,0.0001845546,0.00020929,0.002435575],"category_scores_gemma":[0.003992451,0.0001080716,0.0003499695,0.0006336793,0.000554515,0.00044546,0.001313217,0.0005020359,0.0001625033],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00136988,"about_ca_system_score_gemma":0.001806333,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.007792129,"about_ca_topic_score_gemma":0.009270435,"domain_scores_codex":[0.9988989,0.0003470486,0.00009190112,0.00006997967,0.000271434,0.0003208169],"domain_scores_gemma":[0.996981,0.0006632273,0.0009226921,0.0001003397,0.0005608581,0.0007718024],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0001780684,0.0006447782,0.8923732,0.0003991036,0.00009776175,0.0004357459,0.03668053,0.0002823762,0.001286355,0.001545613,0.001884569,0.06419186],"study_design_scores_gemma":[0.000009951965,0.000160843,0.9724253,0.0001215493,0.00002937958,0.0001239662,0.02324683,0.0001897917,0.0002558407,0.000176075,0.003247897,0.00001259716],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9944449,0.0002048062,0.0001206421,0.0003222379,0.00001313601,0.00003156075,0.00005025783,0.000005155882,0.004807161],"genre_scores_gemma":[0.9992442,0.0001140095,0.0001084612,0.00002862634,0.000003515813,0.00001694816,0.00002347144,8.158174e-7,0.0004597759],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.007792129,"threshold_uncertainty_score":0.01549351,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.08751119220186479,"score_gpt":0.3557937621147595,"score_spread":0.2682825699128947,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}