{"id":"W3191625415","doi":"10.1111/poms.13555","title":"Pricing in Service Systems with Rational Balking and Abandonment of Time‐Sensitive Customers","year":2021,"lang":"en","type":"article","venue":"Production and Operations Management","topic":"Advanced Queuing Theory Analysis","field":"Business, Management and Accounting","cited_by":15,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Toronto; University of Waterloo","funders":"","keywords":"Abandonment (legal); Service (business); Service provider; Revenue; Queueing theory; Business; Dynamic pricing; Computer science; Marketing; Finance; Computer network","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.00382075,0.001176152,0.001386294,0.0007196653,0.001369369,0.003958551,0.001999147,0.00248839,0.002797368],"category_scores_gemma":[0.01421959,0.0008861379,0.001153497,0.0009362191,0.003735615,0.003771966,0.001904981,0.002807103,0.0003053012],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.004910037,"about_ca_system_score_gemma":0.002286202,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01035942,"about_ca_topic_score_gemma":0.004318322,"domain_scores_codex":[0.9958049,0.001735579,0.0001708623,0.0006228851,0.0007000474,0.000965795],"domain_scores_gemma":[0.9921937,0.004932723,0.001296267,0.000348607,0.0006893371,0.0005394455],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"simulation_or_modeling","study_design_gemma":"simulation_or_modeling","study_design_scores_codex":[0.0001620271,0.0001482658,0.003201994,0.0001047184,0.00008046353,0.0007890899,0.0006463365,0.5082115,0.00309,0.4731375,0.001196989,0.00923106],"study_design_scores_gemma":[0.00002464002,0.00004041108,0.0005284638,0.000008578167,0.00001825299,0.00006609267,0.0001273513,0.9205757,0.0002430154,0.07789789,0.0004466142,0.00002307216],"study_design_candidate":"simulation_or_modeling","study_design_consensus":"simulation_or_modeling","genre_codex":"methods","genre_gemma":"empirical","genre_scores_codex":[0.327387,0.0008732516,0.6553125,0.00254801,0.000137775,0.0001350812,0.0001134355,0.000215378,0.01327755],"genre_scores_gemma":[0.9894006,0.0002518783,0.007378593,0.00008058741,0.00005882668,0.00004316686,0.00002277464,0.00001762447,0.002746046],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.01035942,"threshold_uncertainty_score":0.03562498,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.006579050922133755,"score_gpt":0.2010649848283893,"score_spread":0.1944859339062556,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}