{"id":"W3212917181","doi":"10.1108/qrom-08-2020-2005","title":"The ethics of service work in a neoliberal healthcare context: doing embodied and “dirty” emotional labor","year":2021,"lang":"en","type":"article","venue":"Qualitative Research in Organizations and Management An International Journal","topic":"Emotional Labor in Professions","field":"Social Sciences","cited_by":8,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Regina","funders":"","keywords":"Emotional labor; Dirt; Embodied cognition; Context (archaeology); Negotiation; Health care; Originality; Sociology; Service (business); Value (mathematics); Public relations; Psychology; Social psychology; Business; Political science; Marketing; Qualitative research; Social science; Law; Epistemology; Engineering","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.007599501,0.00007183722,0.0001092897,0.0003621383,0.001066463,0.0002798687,0.0003266437,0.00007555196,0.00007854492],"category_scores_gemma":[0.001672913,0.00006249501,0.00001386942,0.001841132,0.0003934008,0.0004318411,0.0002467498,0.0007369363,0.000002161636],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0002293134,"about_ca_system_score_gemma":0.0006601561,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.001072253,"about_ca_topic_score_gemma":0.02067823,"domain_scores_codex":[0.9937515,0.004251408,0.0004027978,0.0001907442,0.001133884,0.0002696438],"domain_scores_gemma":[0.9935628,0.002216431,0.000112605,0.00009031394,0.003894266,0.0001235915],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"qualitative","study_design_scores_codex":[0.00003225421,0.00009151781,0.01178906,0.00002571581,0.00004018286,0.0000268202,0.1274052,0.00002361374,0.000006684724,0.8574031,0.0001490993,0.003006825],"study_design_scores_gemma":[0.001007785,0.00004304419,0.1215928,0.0008537161,0.000005566973,0.000009699515,0.5573619,0.0001085426,0.00001005491,0.3039927,0.01487509,0.0001390624],"study_design_candidate":"theoretical_or_conceptual","study_design_consensus":null,"genre_codex":"commentary","genre_gemma":"empirical","genre_scores_codex":[0.4099467,0.00150655,0.001264899,0.5776094,0.0007672569,0.000551988,0.00007348117,0.00001902948,0.008260785],"genre_scores_gemma":[0.9840329,0.008772028,0.004559958,0.001172564,0.000167504,0.00001662589,0.0000335933,0.00001320978,0.001231581],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.5764368,"threshold_uncertainty_score":0.9971918,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1647816776436909,"score_gpt":0.5518397910520693,"score_spread":0.3870581134083784,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}