{"id":"W4200296259","doi":"10.46914/1562-2959-2021-1-4-161-169","title":"A study of the degree of customer satisfaction with hotel services during COVID","year":2021,"lang":"en","type":"article","venue":"Bulletin of Turan University","topic":"Diverse Aspects of Tourism Research","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Business; Marketing; Tourism; TRIPS architecture; Recreation; Quality (philosophy); Quarter (Canadian coin); Service (business); Service quality; Population; Customer satisfaction; Accommodation; Geography; Environmental health; Medicine; Psychology; Engineering","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0001937707,0.00005469262,0.0001542575,0.00006187989,0.0002799111,0.00000828161,0.0003510526,0.00003808433,0.0005478636],"category_scores_gemma":[0.00005433595,0.00004512042,0.00005590291,0.000317656,0.0002682344,0.0000481831,0.0001940019,0.00009506115,0.000005842546],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00006680052,"about_ca_system_score_gemma":0.0001429553,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.06262462,"about_ca_topic_score_gemma":0.02436,"domain_scores_codex":[0.9988152,0.000269817,0.00008586516,0.0001372364,0.0005686064,0.0001233062],"domain_scores_gemma":[0.9991884,0.00008172687,0.0001571806,0.0002239706,0.0002986661,0.000050034],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0007241424,0.0009383004,0.9332061,0.0009049878,0.0004566299,0.0004488392,0.0576142,0.0003199436,0.002778049,0.001133865,0.0009734767,0.0005014775],"study_design_scores_gemma":[0.00123088,0.00008180422,0.7932196,0.0001053113,0.00009311334,0.000001298876,0.2006426,4.753187e-7,0.002252853,0.000009312229,0.002285654,0.00007704117],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9789155,0.00001470398,7.088892e-7,0.0007740736,0.00002923026,0.0002056101,0.0000102585,0.000009494902,0.02004038],"genre_scores_gemma":[0.9975285,0.00002297314,0.00006935568,0.000007405125,0.00001100714,1.233793e-7,2.982664e-7,0.000003045563,0.002357316],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1430284,"threshold_uncertainty_score":0.9934429,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02913368673056974,"score_gpt":0.2558227195062894,"score_spread":0.2266890327757196,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}