{"id":"W4214606292","doi":"10.51594/ijmer.v4i2.281","title":"FAIR PRACTICES AS A RESPONSE TO CUSTOMER SATISFACTION AND REPURCHASE: AN EVIDENCE FROM AFRICAN SMEs","year":2022,"lang":"en","type":"article","venue":"International Journal of Management & Entrepreneurship Research","topic":"Taxation and Compliance Studies","field":"Economics, Econometrics and Finance","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"St. Thomas University","funders":"","keywords":"Business; Marketing; Customer satisfaction; Customer equity; Neglect; Data collection; Context (archaeology); Customer retention; Psychology; Service quality","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.00363983,0.00009115917,0.0001761558,0.0009623173,0.0002281868,0.0002566737,0.0005745951,0.00001685801,0.001262425],"category_scores_gemma":[0.001770668,0.0001020819,0.0000583494,0.0003387913,0.00005476483,0.0006133753,0.0005901123,0.0003372579,0.0001477283],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0003210098,"about_ca_system_score_gemma":0.00003205982,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0008319294,"about_ca_topic_score_gemma":0.00005729176,"domain_scores_codex":[0.9979823,0.0003881255,0.0004925539,0.0003620962,0.0005747958,0.0002000802],"domain_scores_gemma":[0.9979931,0.0005923518,0.0007852008,0.0002398012,0.0002656384,0.0001239388],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.007933483,0.0003811061,0.922451,0.00001617544,0.0006567572,0.0004555826,0.007025938,0.001237414,0.0007162178,0.01802296,0.007750866,0.03335253],"study_design_scores_gemma":[0.000603573,0.0005042946,0.8417554,0.00005112081,0.000009630782,0.00002530883,0.006256864,0.00005495284,0.00007082174,0.01950923,0.1310208,0.0001380786],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9730394,0.001072715,0.0002727776,0.0213872,0.0006572002,0.0002035874,0.00004238113,0.00001289767,0.003311789],"genre_scores_gemma":[0.9961159,0.0007801366,0.0005232363,0.0003079493,0.000147068,0.00005089757,0.000002607017,0.00001133866,0.002060917],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1232699,"threshold_uncertainty_score":0.9996505,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1740163561777859,"score_gpt":0.4001725961163048,"score_spread":0.2261562399385189,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}