{"id":"W4221119273","doi":"10.47191/jefms/v5-i3-16","title":"Analysis of the Effect of Food Quality, Price, Location and Environment, and Service Quality on Customer Loyalty through Customer Satisfaction of Burger King Customers in Surabaya during the Pandemic","year":2022,"lang":"en","type":"article","venue":"Journal of Economics Finance and Management Studies","topic":"Consumer Retail Behavior Studies","field":"Business, Management and Accounting","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Marketing; Business; Customer satisfaction; Loyalty business model; Loyalty; Service quality; Quality (philosophy); Order (exchange); Quarter (Canadian coin); Customer retention; Advertising; Service (business); Geography","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001451678,0.0001480678,0.0005993298,0.0003216199,0.0002233699,0.00001666015,0.0001205603,0.00001953051,0.000004475402],"category_scores_gemma":[0.00003071151,0.0001028936,0.0000996778,0.0004987813,0.0001513978,0.0003054495,0.0005551997,0.0001381647,2.41858e-7],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00007432816,"about_ca_system_score_gemma":0.000004431269,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0004015747,"about_ca_topic_score_gemma":0.001144373,"domain_scores_codex":[0.9987389,0.00008333333,0.0007206826,0.0001798096,0.00015508,0.0001221315],"domain_scores_gemma":[0.9980068,0.0001980741,0.001558972,0.0001751981,0.00005688176,0.00000407997],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000144764,0.00003064098,0.9869055,0.0007583701,0.001166863,3.783134e-7,0.0005219695,0.004063198,0.00005506905,0.002055488,0.000004682478,0.004293036],"study_design_scores_gemma":[0.0007484141,0.00003428258,0.9947731,0.00007150344,0.000943352,6.691107e-7,0.002412436,0.00009308117,0.00003228475,0.00006493971,0.0007277645,0.00009812724],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9974223,0.001611677,0.000003358261,0.0003653982,0.0001059844,0.0002818481,0.000006384051,0.000002089267,0.0002009331],"genre_scores_gemma":[0.9892123,0.01065898,0.000006525013,0.00005970604,0.00001144706,0.00002130545,6.478503e-7,0.000007348696,0.00002174166],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.009047303,"threshold_uncertainty_score":0.4195879,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03702862882030825,"score_gpt":0.2808421309146321,"score_spread":0.2438135020943239,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}