{"id":"W4250807262","doi":"10.1109/wsc.1999.816904","title":"Call center simulation in Bell Canada","year":2003,"lang":"en","type":"article","venue":"WSC'99. 1999 Winter Simulation Conference Proceedings. 'Simulation - A Bridge to the Future' (Cat. No.99CH37038)","topic":"ICT Impact and Policies","field":"Engineering","cited_by":11,"is_retracted":false,"has_abstract":true,"ca_institutions":"Bell (Canada)","funders":"","keywords":"Beaver; Center (category theory); Bay; Citation; Telecommunications; History; Engineering; Computer science; Archaeology; Library science; Geology","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":["insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.001308613,0.001001845,0.0007776549,0.000927689,0.003694408,0.005109057,0.001708076,0.001640639,0.5671213],"category_scores_gemma":[0.004391405,0.0007614343,0.000727341,0.002413237,0.0008633969,0.002175502,0.003810322,0.002041877,0.2708704],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.009481646,"about_ca_system_score_gemma":0.02647975,"about_ca_topic_candidate":true,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.4863762,"about_ca_topic_score_gemma":0.4843878,"domain_scores_codex":[0.9987767,0.0001523281,0.00005291295,0.0001440786,0.0006795166,0.000194529],"domain_scores_gemma":[0.9964874,0.0003320145,0.00005476675,0.0004683151,0.001450521,0.001207032],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"simulation_or_modeling","study_design_scores_codex":[0.00004837409,0.00004165997,0.0004026108,0.00004080077,0.000006061729,0.00004598401,0.00006177677,0.002171481,0.0001461345,0.00557429,0.957925,0.0335358],"study_design_scores_gemma":[0.00003541566,0.00001290982,0.0005192833,0.00007992788,0.000005283568,0.00002244907,0.00007958522,0.005906327,0.0001308951,0.002174179,0.9910117,0.00002201421],"study_design_candidate":"simulation_or_modeling","study_design_consensus":null,"genre_codex":"other","genre_gemma":"empirical","genre_scores_codex":[0.002678982,0.001834544,0.02133263,0.0113303,0.002968292,0.0002987912,0.01490619,0.0165154,0.9281349],"genre_scores_gemma":[0.02311517,0.002955663,0.009030717,0.001067015,0.0003868996,0.000306191,0.01541449,0.003560117,0.9441639],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.5671213,"threshold_uncertainty_score":0.9670904,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.01990610405025124,"score_gpt":0.2564761422361887,"score_spread":0.2365700381859375,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}