{"id":"W4254060843","doi":"10.32920/ryerson.14662554","title":"Volkswagen’s crisis communication: Twitter use during #dieselgate","year":2021,"lang":"en","type":"preprint","venue":"","topic":"Public Relations and Crisis Communication","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"Toronto Metropolitan University","funders":"","keywords":"Crisis communication; Social media; Agency (philosophy); Hostility; Political science; Crisis management; Public relations; Business; Advertising; Sociology; Psychology; Social psychology; Social science; Law","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0009688793,0.0002326405,0.0001956547,0.0008447494,0.00462916,0.004891936,0.0003287673,0.001188071,0.005463747],"category_scores_gemma":[0.004777716,0.0002216743,0.0001354611,0.001042177,0.002129907,0.005411467,0.002890934,0.001213827,0.001311609],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001681822,"about_ca_system_score_gemma":0.0006873233,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.006526676,"about_ca_topic_score_gemma":0.01659434,"domain_scores_codex":[0.9990245,0.0004107251,0.00004960881,0.0001403838,0.0002053551,0.0001693949],"domain_scores_gemma":[0.9979529,0.001213634,0.0002527219,0.0001075282,0.0001295121,0.000343663],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"observational","study_design_scores_codex":[0.0003092109,0.000165938,0.04948751,0.000275238,0.0000262227,0.004880197,0.8070256,0.0004077877,0.003444231,0.01635038,0.05060883,0.06701883],"study_design_scores_gemma":[0.0000172621,0.00009075082,0.04260511,0.0002656803,0.00001619964,0.0008562337,0.6322393,0.0009525201,0.001708586,0.0032446,0.3179383,0.00006556878],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9130407,0.0006182701,0.0005961772,0.006941643,0.000413045,0.00003995799,0.0004699497,0.00006933008,0.07781096],"genre_scores_gemma":[0.9871359,0.0004026751,0.000224725,0.0008584985,0.00007846569,0.00002966704,0.0002403706,0.00007273138,0.01095693],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.006526676,"threshold_uncertainty_score":0.01827806,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.07904414018969758,"score_gpt":0.349281066166665,"score_spread":0.2702369259769675,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}