{"id":"W4255704140","doi":"10.4018/978-1-5225-9860-2.ch003","title":"Mobility and Service Innovation","year":2019,"lang":"en","type":"book-chapter","venue":"IGI Global eBooks","topic":"E-Government and Public Services","field":"Social Sciences","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"Dalhousie University","funders":"","keywords":"Government (linguistics); Public sector; Public service; Public value; Business; Public administration; Corporate governance; Service delivery framework; Value (mathematics); Service (business); New public management; Public relations; Administration (probate law); Public management; Political science; Marketing; Finance","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001218887,0.00052826,0.0003764008,0.002041824,0.005337359,0.008073851,0.001116239,0.002417967,0.01437912],"category_scores_gemma":[0.00136282,0.0001674858,0.0004371358,0.00387214,0.01920981,0.004149029,0.004604901,0.001988366,0.002049435],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.02651553,"about_ca_system_score_gemma":0.01976016,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.2267721,"about_ca_topic_score_gemma":0.2194657,"domain_scores_codex":[0.9987191,0.0002884052,0.0000281279,0.0001428454,0.0004203489,0.0004011391],"domain_scores_gemma":[0.9994515,0.0002286973,0.00003980732,0.00006734217,0.0001203416,0.00009238795],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"theoretical_or_conceptual","study_design_gemma":"not_applicable","study_design_scores_codex":[0.000002041129,0.000002937828,0.00006101591,0.00003462107,0.000001234679,0.00003405296,0.002024367,0.0002489866,0.00004715048,0.9798024,0.004124949,0.01361611],"study_design_scores_gemma":[0.000004900464,0.00001107161,0.0003434868,0.0002659143,0.000003484999,0.00008606896,0.003036947,0.0005805898,0.0001062172,0.2766465,0.7189035,0.00001123993],"study_design_candidate":"not_applicable","study_design_consensus":null,"genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.007395041,0.0150651,0.00552655,0.01437049,0.0004318299,0.00004131191,0.00006860839,0.00006309558,0.9570379],"genre_scores_gemma":[0.5363658,0.04161633,0.006316041,0.003329326,0.0006330099,0.0001430748,0.0001874994,0.0000918119,0.4113171],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.2267721,"threshold_uncertainty_score":0.4509043,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02735260957619266,"score_gpt":0.2807501533526784,"score_spread":0.2533975437764857,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}