{"id":"W4285010516","doi":"10.1177/00195561221108503","title":"Public Service Delivery","year":2022,"lang":"en","type":"article","venue":"Indian Journal of Public Administration","topic":"Public Policy and Administration Research","field":"Social Sciences","cited_by":14,"is_retracted":false,"has_abstract":false,"ca_institutions":"Institute on Governance","funders":"","keywords":"Business; Service delivery framework; Service (business); Marketing","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001115806,0.0002826715,0.0002373145,0.002233104,0.001924281,0.004924975,0.0005754275,0.00103409,0.1648843],"category_scores_gemma":[0.004222187,0.0002347335,0.0003627189,0.004070526,0.0005181778,0.001965619,0.001477014,0.001229113,0.06038299],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.007430866,"about_ca_system_score_gemma":0.0131025,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.03756652,"about_ca_topic_score_gemma":0.039286,"domain_scores_codex":[0.998121,0.0002335659,0.0000723458,0.0001475403,0.001028959,0.0003966407],"domain_scores_gemma":[0.9980934,0.0002339841,0.0001288483,0.0001799382,0.0009988688,0.0003649498],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.00003909489,0.0001644441,0.007813333,0.0001882167,0.00001267861,0.000105854,0.001084478,0.0003279953,0.0004683741,0.1438521,0.5528281,0.2931154],"study_design_scores_gemma":[0.000005773192,0.00002681955,0.01588836,0.00009083532,0.000005498137,0.00009031455,0.001241603,0.0002694878,0.0002554247,0.005518313,0.9765976,0.00000993201],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"empirical","genre_scores_codex":[0.006338729,0.0008089513,0.001061304,0.01087772,0.0003800516,0.0001109627,0.003009174,0.0002633347,0.9771497],"genre_scores_gemma":[0.1002198,0.002289127,0.001204322,0.00196502,0.0002954279,0.0001283532,0.002823545,0.0001062767,0.890968],"genre_candidate":"empirical","genre_consensus":null,"teacher_disagreement_score":0.1648843,"threshold_uncertainty_score":0.5515929,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1336954354168798,"score_gpt":0.3745630746523514,"score_spread":0.2408676392354716,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}