{"id":"W4293246809","doi":"10.37896/ymer21.06/29","title":"A Study of Quality of Banking Services","year":2022,"lang":"en","type":"article","venue":"YMER Digital","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Business; Service quality; Marketing; Quality (philosophy); Private sector; Dimension (graph theory); Public sector; Portfolio; Service (business); Loyalty; Reliability (semiconductor); Perception; Finance; Economic growth; Economics; Psychology; Mathematics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.002753707,0.0001652294,0.0002998372,0.00233571,0.0009510629,0.002530136,0.0002651264,0.000438608,0.003213793],"category_scores_gemma":[0.0125579,0.0001248701,0.0003099124,0.006073097,0.001037487,0.002027941,0.0008519823,0.0008106279,0.0003554976],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00228423,"about_ca_system_score_gemma":0.001908959,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.005227329,"about_ca_topic_score_gemma":0.003741906,"domain_scores_codex":[0.9958897,0.001259932,0.000355613,0.0002569632,0.001949664,0.0002881875],"domain_scores_gemma":[0.9884841,0.005027148,0.00293667,0.0003106417,0.002277468,0.0009639848],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0001233454,0.0007007475,0.5576427,0.001883296,0.0001199484,0.0003373593,0.02695426,0.001244573,0.001600263,0.05153587,0.01399046,0.3438672],"study_design_scores_gemma":[0.0000154857,0.0006153964,0.8362072,0.001501639,0.00004765295,0.0006285659,0.02893169,0.00123868,0.0006317547,0.009776493,0.1203702,0.00003529295],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8154514,0.022743,0.005948982,0.01001718,0.0002998663,0.0003740516,0.001073635,0.00004307339,0.1440488],"genre_scores_gemma":[0.9904517,0.004852775,0.001612928,0.0004185742,0.00006624512,0.00007601271,0.0001681753,0.000006214088,0.002347384],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.005227329,"threshold_uncertainty_score":0.01657331,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.04166670368184887,"score_gpt":0.2787565455910985,"score_spread":0.2370898419092496,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}