{"id":"W4293335280","doi":"10.47721/arjhss20190201010","title":"Customers’ satisfaction with internet banking: Evidence from Bangladesh","year":2019,"lang":"en","type":"article","venue":"Applied Research Journal of Humanities and Social Sciences","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":8,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Manitoba","funders":"","keywords":"The Internet; Business; Purchasing; Product (mathematics); Marketing; Variables; Customer satisfaction; Regression analysis; Advertising; Statistics; Computer science; Mathematics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0005057082,0.0001529958,0.0002092018,0.0008613294,0.000422992,0.0006896362,0.0001953473,0.0003636376,0.005378753],"category_scores_gemma":[0.002439699,0.0001426703,0.0001919548,0.002388355,0.0004624868,0.0004329711,0.0003941612,0.0004229459,0.0007660252],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0004412075,"about_ca_system_score_gemma":0.000291814,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.01276868,"about_ca_topic_score_gemma":0.01362262,"domain_scores_codex":[0.9996038,0.0001125488,0.00004299004,0.00003975364,0.0001444345,0.00005648132],"domain_scores_gemma":[0.9974726,0.00105234,0.0007393738,0.00009815858,0.0004332141,0.0002043155],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0001743123,0.000145162,0.9767875,0.0001249073,0.00004220578,0.0003172085,0.004512406,0.00008659122,0.0005907318,0.0002489252,0.0007117551,0.01625826],"study_design_scores_gemma":[0.000009454678,0.0001481963,0.9910843,0.00003661487,0.0000269614,0.0002252942,0.006839495,0.0001630668,0.0001823634,0.00005920122,0.001215418,0.000009651917],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9968272,0.0001166754,0.00002751492,0.0001098362,0.000001603703,0.000005016232,0.0002394972,0.000001289021,0.002671391],"genre_scores_gemma":[0.9993628,0.0002003669,0.00001936052,0.00003285782,0.000002416155,0.000004607316,0.0001528416,7.711678e-7,0.0002240575],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.01276868,"threshold_uncertainty_score":0.02538872,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.132423907434489,"score_gpt":0.334011196529223,"score_spread":0.2015872890947339,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}