{"id":"W4308354168","doi":"10.12968/bjhc.2021.0115","title":"Patient satisfaction with telephone consultations at a community mental health service: a descriptive survey","year":2022,"lang":"en","type":"article","venue":"British Journal of Healthcare Management","topic":"Telemedicine and Telehealth Implementation","field":"Medicine","cited_by":2,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Mental health; Descriptive statistics; Likert scale; Phone; Interpersonal communication; Medicine; Family medicine; Patient satisfaction; Quarter (Canadian coin); Psychology; Nursing; Psychiatry; Social psychology","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.003299188,0.0001179293,0.0004688143,0.001217206,0.0005820284,0.0009163386,0.0003118475,0.000551743,0.002200698],"category_scores_gemma":[0.01148362,0.0002146572,0.0004894732,0.001715365,0.0004555112,0.0009425204,0.0007821904,0.0006472113,0.0002501772],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0008164043,"about_ca_system_score_gemma":0.0006351377,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.002732245,"about_ca_topic_score_gemma":0.002525177,"domain_scores_codex":[0.997244,0.0012332,0.0004732122,0.0001386063,0.0005552645,0.0003556713],"domain_scores_gemma":[0.9910954,0.004023613,0.00273744,0.000144146,0.001225805,0.0007735286],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0003063798,0.0002229809,0.9755419,0.0002822388,0.0000557825,0.0004313176,0.01075692,0.00009318454,0.0003965534,0.00005725684,0.0007121884,0.0111433],"study_design_scores_gemma":[0.00002243733,0.001590568,0.9620373,0.0001142116,0.00003701181,0.001588836,0.03250818,0.0004656824,0.0001615492,0.00003364736,0.001411867,0.00002874736],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9987987,0.0001341945,0.00006481721,0.0001459307,0.000002719815,0.00004120743,0.0003049455,0.000004321421,0.0005030841],"genre_scores_gemma":[0.9991862,0.0001838892,0.0001264133,0.0001200199,0.000005955261,0.00006349517,0.0001945576,0.000002222161,0.0001172585],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.003299188,"threshold_uncertainty_score":0.01744801,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03882961203843073,"score_gpt":0.3206052225305385,"score_spread":0.2817756104921078,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}