{"id":"W4360777966","doi":"10.5267/j.ijdns.2022.12.022","title":"The mediating role of the perceived value on the relationships between customer satisfaction, customer loyalty and e-marketing","year":2023,"lang":"en","type":"article","venue":"International Journal of Data and Network Science","topic":"Organizational and Employee Performance","field":"Computer Science","cited_by":23,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Marketing; Relationship marketing; Customer satisfaction; Loyalty business model; Business; Customer advocacy; Customer retention; Customer delight; Loyalty; Marketing management; Advertising; Service quality; Service (business)","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.004838114,0.00006559912,0.0000759519,0.00007543615,0.0009899803,0.0002421828,0.002093935,0.00002035516,0.000002685184],"category_scores_gemma":[0.001131964,0.00003154749,0.00001924029,0.0008290213,0.0003572124,0.0009296584,0.0008929938,0.0002577276,0.000006566833],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.00002463038,"about_ca_system_score_gemma":0.0001451617,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00001124402,"about_ca_topic_score_gemma":0.000007778137,"domain_scores_codex":[0.9983654,0.0001548412,0.0003068173,0.0001601507,0.0008614445,0.0001513163],"domain_scores_gemma":[0.9972093,0.001794729,0.0003312568,0.0002890276,0.0003234615,0.00005220092],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.00001606435,0.00000758532,0.9232555,0.00000316282,0.00004869659,0.000001097141,0.001261421,0.003769716,0.0005668743,0.01904149,0.003798366,0.04823003],"study_design_scores_gemma":[0.00007498639,0.00001039613,0.954806,0.00006123474,0.000006686652,0.00002061102,0.0001641902,0.03954116,0.00008173192,0.002311225,0.002876768,0.00004497058],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9871862,0.0001393994,0.0009628513,0.01043528,0.0008408693,0.0000693631,0.00001952478,0.0000120162,0.0003344811],"genre_scores_gemma":[0.9983261,0.000386608,0.0007307391,0.0001223617,0.0004000431,6.247053e-7,0.000001799492,0.000003228771,0.0000285434],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.04818506,"threshold_uncertainty_score":0.7614228,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03165410707722846,"score_gpt":0.279349623235007,"score_spread":0.2476955161577785,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}