{"id":"W4360777966","doi":"10.5267/j.ijdns.2022.12.022","title":"The mediating role of the perceived value on the relationships between customer satisfaction, customer loyalty and e-marketing","year":2023,"lang":"en","type":"article","venue":"International Journal of Data and Network Science","topic":"Organizational and Employee Performance","field":"Computer Science","cited_by":23,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Marketing; Relationship marketing; Customer satisfaction; Loyalty business model; Business; Customer advocacy; Customer retention; Customer delight; Loyalty; Marketing management; Advertising; Service quality; Service (business)","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001739994,0.0004764448,0.0003564516,0.001135844,0.0006964703,0.002517838,0.0004435756,0.00065411,0.00717268],"category_scores_gemma":[0.006804902,0.0002378261,0.0005127149,0.000859219,0.001004996,0.001745656,0.001393885,0.000950672,0.0003378137],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0008265955,"about_ca_system_score_gemma":0.001772473,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.002745198,"about_ca_topic_score_gemma":0.002959502,"domain_scores_codex":[0.9987854,0.0007015751,0.00006014064,0.00009413533,0.0001728876,0.0001858455],"domain_scores_gemma":[0.9916168,0.005928986,0.0009205088,0.0001698999,0.000846948,0.0005168681],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0006133152,0.00139818,0.7489699,0.001307919,0.0008994081,0.002043447,0.009733299,0.001476413,0.003837873,0.07329237,0.002717897,0.15371],"study_design_scores_gemma":[0.00007090429,0.0008369629,0.9247904,0.001291674,0.0009945825,0.001116123,0.01985592,0.00602457,0.003155705,0.03065081,0.01112912,0.00008328212],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9501051,0.003815965,0.003156097,0.002997586,0.00008828495,0.00008515069,0.0002030003,0.00002698539,0.03952182],"genre_scores_gemma":[0.9970919,0.001184669,0.0005264308,0.0001061487,0.00003104977,0.0000181835,0.00003764232,0.000002802326,0.001001125],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.00717268,"threshold_uncertainty_score":0.02399498,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03165410707722846,"score_gpt":0.279349623235007,"score_spread":0.2476955161577785,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}