{"id":"W4366675048","doi":"10.3138/cjpe.0020.005","title":"Patient Satisfaction with Health Care: Recent Theoretical Developments and Implications for Evaluation Practice","year":2006,"lang":"en","type":"article","venue":"Canadian Journal of Program Evaluation","topic":"Patient Satisfaction in Healthcare","field":"Health Professions","cited_by":19,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Calgary","funders":"","keywords":"Patient satisfaction; Quality (philosophy); Health care; Psychology; Consumer satisfaction; Service quality; Customer satisfaction; Service (business); Management science; Simple (philosophy); Applied psychology; Knowledge management; Computer science; Nursing; Marketing; Medicine; Business; Epistemology; Political science; Engineering","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["sts"],"consensus_categories":[],"category_scores_codex":[0.003912393,0.000164854,0.0002426895,0.0003458876,0.001315434,0.00004191832,0.00005871799,0.0001528866,0.0001437044],"category_scores_gemma":[0.001807851,0.0001452033,0.00003590738,0.0003517703,0.0001102656,0.0004176793,0.000007828173,0.0003904277,0.000005364896],"about_ca_system_candidate":true,"about_ca_system_consensus":true,"about_ca_system_score_codex":0.004214231,"about_ca_system_score_gemma":0.01529628,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.006790909,"about_ca_topic_score_gemma":0.08061209,"domain_scores_codex":[0.995852,0.001567636,0.001094514,0.0002570808,0.0007258627,0.0005029202],"domain_scores_gemma":[0.9897156,0.0004997889,0.001416448,0.0001896806,0.007671034,0.0005074703],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"observational","study_design_scores_codex":[0.0001101369,0.00001881208,0.2312327,0.0000877018,0.0000315482,3.392667e-7,0.003354849,0.0001565286,0.000003067667,0.008371785,0.002321156,0.7543114],"study_design_scores_gemma":[0.002929823,0.00145546,0.9445623,0.0002869465,0.0002281428,0.00004628039,0.006671791,0.0005590603,0.000006285448,0.00702675,0.03603192,0.0001952882],"study_design_candidate":"observational","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9088619,0.005781645,0.005105307,0.04778284,0.002418397,0.0270755,0.0001797334,0.00006917359,0.002725554],"genre_scores_gemma":[0.9720731,0.00006038809,0.02440976,0.0007407426,0.0001783161,0.002285128,0.0002189267,0.0000299183,0.00000376367],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.7541161,"threshold_uncertainty_score":0.9999847,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1232285628784085,"score_gpt":0.4954721801248497,"score_spread":0.3722436172464412,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}