{"id":"W4366728389","doi":"10.3138/cjpe.017.005","title":"Evaluation of Client Satisfaction in a Community Health Centre: Selection of a Tool","year":2002,"lang":"en","type":"article","venue":"Canadian Journal of Program Evaluation","topic":"Patient Satisfaction in Healthcare","field":"Health Professions","cited_by":4,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Alberta","funders":"Health Canada","keywords":"Patient satisfaction; Customer satisfaction; Scale (ratio); Focus group; Psychology; Service (business); Health care; Knowledge management; Nursing; Applied psychology; Computer science; Medicine; Business; Marketing","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":true,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":["insufficient_payload"],"consensus_categories":[],"category_scores_codex":[0.02003893,0.0001385094,0.0004130242,0.0009553782,0.000456616,0.000007346569,0.0001197445,0.0002012434,0.001774836],"category_scores_gemma":[0.003295824,0.0001452865,0.00009216027,0.000913215,0.00006877734,0.0003403369,0.000009380381,0.001029787,0.00001224252],"about_ca_system_candidate":true,"about_ca_system_consensus":true,"about_ca_system_score_codex":0.005434757,"about_ca_system_score_gemma":0.006699658,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.1024374,"about_ca_topic_score_gemma":0.5966264,"domain_scores_codex":[0.985483,0.01025541,0.002064087,0.0001381052,0.001621164,0.0004382297],"domain_scores_gemma":[0.9911583,0.0003146186,0.002549242,0.000247259,0.005411823,0.0003187759],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.00001949902,0.00005213073,0.6321415,0.0001877953,0.00002385797,1.691708e-7,0.009118978,0.001586486,0.00003100368,0.00005253512,0.0005373303,0.3562487],"study_design_scores_gemma":[0.002434686,0.0008591273,0.9512898,0.000932399,0.0001246003,0.000006842636,0.005114258,0.03776701,0.00003956668,0.0009885957,0.0003423056,0.0001008265],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9929795,0.0007112615,0.00009087733,0.000759614,0.0009799667,0.004059756,0.0000273838,0.00001122371,0.0003803806],"genre_scores_gemma":[0.998682,0.00005524966,0.0008729691,0.00008019804,0.00008290455,0.0001754116,0.00002414011,0.00001716487,0.000009962364],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.494189,"threshold_uncertainty_score":0.9991377,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.3478790885139014,"score_gpt":0.5072499046981792,"score_spread":0.1593708161842778,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}