{"id":"W4375860021","doi":"10.26668/businessreview/2023.v8i4.1286","title":"Customer Loyalty Islamic Banks in Indonesia: Service Quality Which Mediated by Satisfaction and Customer Trust","year":2023,"lang":"en","type":"article","venue":"International Journal of Professional Business Review","topic":"Consumer Behavior and Marketing Influence","field":"Business, Management and Accounting","cited_by":14,"is_retracted":false,"has_abstract":true,"ca_institutions":"Discovery Air (Canada)","funders":"","keywords":"Service quality; Loyalty; Loyalty business model; Customer satisfaction; Marketing; Business; Islam; Cronbach's alpha; Path analysis (statistics); Test (biology); Reliability (semiconductor); Service (business); Statistics; Mathematics; Geography","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001047959,0.0002104674,0.000353939,0.0005958347,0.0007128966,0.001909963,0.0002918463,0.0005426405,0.003981659],"category_scores_gemma":[0.002715928,0.0002041044,0.0004441458,0.0007862198,0.0006556348,0.0008967496,0.0008313361,0.001095197,0.0003710844],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0008298861,"about_ca_system_score_gemma":0.001763679,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.006973118,"about_ca_topic_score_gemma":0.005836377,"domain_scores_codex":[0.9989234,0.0004031812,0.00007802521,0.00009711403,0.0002757423,0.0002225026],"domain_scores_gemma":[0.9970942,0.001053872,0.0007929865,0.00009025974,0.0005446121,0.0004241953],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.000215386,0.0007362125,0.9571729,0.0001390531,0.000107052,0.0005612578,0.004864655,0.0003843485,0.0007900081,0.002093883,0.0009976272,0.03193759],"study_design_scores_gemma":[0.00001439277,0.0002801767,0.9821838,0.0001027793,0.0001019018,0.0004712319,0.01038083,0.004378375,0.0004507578,0.0008500949,0.0007651607,0.0000204878],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9945334,0.000159936,0.0002958162,0.0004579914,0.000009591035,0.00001292273,0.00003669589,0.000005859283,0.004487769],"genre_scores_gemma":[0.9994287,0.00007784701,0.00007859918,0.00005476426,0.000004262185,0.000005135428,0.00001966652,0.000001036581,0.0003299393],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.006973118,"threshold_uncertainty_score":0.01386505,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02497431079640584,"score_gpt":0.3314911437869614,"score_spread":0.3065168329905556,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}