{"id":"W4380633140","doi":"10.1177/23743735231179059","title":"Navigating Virtual Care Services in Ontario Urban Hospitals, Using Patient Journey Mapping","year":2023,"lang":"en","type":"article","venue":"Journal of Patient Experience","topic":"Telemedicine and Telehealth Implementation","field":"Medicine","cited_by":4,"is_retracted":false,"has_abstract":true,"ca_institutions":"University Health Network; University of Toronto; Women's College Hospital","funders":"Ministry of Health, Ontario","keywords":"Modalities; Converse; Health literacy; Health care; Perspective (graphical); Modality (human–computer interaction); Virtual patient; Nursing; Medicine; Patient satisfaction; Preference; Pandemic; Psychology; Coronavirus disease 2019 (COVID-19); Computer science; Sociology; Human–computer interaction","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0001935549,0.000155807,0.0003491659,0.0002206177,0.0001258542,0.00002522291,0.0001046853,0.00005457805,0.00007583079],"category_scores_gemma":[0.00006912068,0.0001316757,0.00008462481,0.0005419659,0.00003359424,0.0003621739,0.00006171205,0.0005378195,0.000004614614],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0006680738,"about_ca_system_score_gemma":0.0003356631,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.006173122,"about_ca_topic_score_gemma":0.002051197,"domain_scores_codex":[0.9975566,0.00005185061,0.001115814,0.0001740334,0.000728706,0.0003730061],"domain_scores_gemma":[0.9985291,0.00004613397,0.0007684851,0.0001373298,0.0002934216,0.0002255482],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"qualitative","study_design_scores_codex":[0.00005839173,0.00004495673,0.5992728,0.00006967494,0.00001186652,0.0002990461,0.3795702,0.0001709572,0.002072419,0.000003459662,0.00007490278,0.01835132],"study_design_scores_gemma":[0.002274592,0.0034092,0.3430437,0.002781376,0.00003037031,0.0002858549,0.6406031,0.0006045112,0.003229905,0.00001201337,0.003518503,0.0002068517],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9983776,0.000294721,0.00004347938,0.0001830269,0.0007464149,0.0002909543,0.000002038773,0.0000194783,0.00004228426],"genre_scores_gemma":[0.9978857,0.00002477668,0.001348726,0.0005448294,0.0001483651,0.000009016069,0.00001569655,0.00001698666,0.000005914564],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.2610328,"threshold_uncertainty_score":0.9331955,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03724681025168844,"score_gpt":0.3495317841233123,"score_spread":0.3122849738716239,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}