{"id":"W4380633140","doi":"10.1177/23743735231179059","title":"Navigating Virtual Care Services in Ontario Urban Hospitals, Using Patient Journey Mapping","year":2023,"lang":"en","type":"article","venue":"Journal of Patient Experience","topic":"Telemedicine and Telehealth Implementation","field":"Medicine","cited_by":4,"is_retracted":false,"has_abstract":true,"ca_institutions":"University Health Network; University of Toronto; Women's College Hospital","funders":"Ministry of Health, Ontario","keywords":"Modalities; Converse; Health literacy; Health care; Perspective (graphical); Modality (human–computer interaction); Virtual patient; Nursing; Medicine; Patient satisfaction; Preference; Pandemic; Psychology; Coronavirus disease 2019 (COVID-19); Computer science; Sociology; Human–computer interaction","routes":{"ca_aff":true,"ca_fund":true,"ca_venue":false,"about_ca":true,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001312933,0.0001901131,0.0001370799,0.000502314,0.006038131,0.002571186,0.0005431087,0.0004504879,0.002509806],"category_scores_gemma":[0.003455447,0.0002214369,0.0001430844,0.001186435,0.001897288,0.001368801,0.002868777,0.0005046697,0.0001679383],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.01175265,"about_ca_system_score_gemma":0.01533133,"about_ca_topic_candidate":true,"about_ca_topic_consensus":true,"about_ca_topic_score_codex":0.5616879,"about_ca_topic_score_gemma":0.8483079,"domain_scores_codex":[0.9989748,0.0006377461,0.00003053379,0.00005790196,0.00009928694,0.0001997897],"domain_scores_gemma":[0.9983443,0.0006266375,0.0002048461,0.00005939548,0.0001906625,0.0005741628],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"qualitative","study_design_gemma":"qualitative","study_design_scores_codex":[0.0001263072,0.0001331721,0.04714425,0.000156983,0.00001288176,0.0008265286,0.9069089,0.0004039835,0.001126188,0.00125722,0.004133156,0.0377705],"study_design_scores_gemma":[0.00001389478,0.0001718322,0.04628969,0.0001100052,0.00001340878,0.0001939212,0.9179887,0.0008172264,0.00031642,0.0003829346,0.03366504,0.00003694721],"study_design_candidate":"qualitative","study_design_consensus":"qualitative","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9927636,0.000157793,0.000540642,0.001266597,0.000007040293,0.00006504929,0.0001607779,0.00001686521,0.005021687],"genre_scores_gemma":[0.9964719,0.0003268071,0.001121797,0.0001613986,0.000002446345,0.00005336781,0.00006323084,0.00000788548,0.001791152],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.4383121,"threshold_uncertainty_score":0.8817867,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03724681025168844,"score_gpt":0.3495317841233123,"score_spread":0.3122849738716239,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}