{"id":"W4380905309","doi":"10.1504/ijhtm.2023.131519","title":"Intentional noncompliance: influencing employees' compliance decision in healthcare services","year":2023,"lang":"en","type":"article","venue":"International Journal of Healthcare Technology and Management","topic":"Customer Service Quality and Loyalty","field":"Business, Management and Accounting","cited_by":0,"is_retracted":false,"has_abstract":true,"ca_institutions":"Western University; University of Winnipeg","funders":"","keywords":"Compliance (psychology); Context (archaeology); Health care; Interpersonal communication; Business; Service (business); Qualitative research; Psychology; Nursing; Knowledge management; Public relations; Marketing; Medicine; Social psychology; Computer science","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":false,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0007822004,0.000164079,0.0002837802,0.002624961,0.0001316428,0.0001060324,0.0007241742,0.0001317819,0.00002206578],"category_scores_gemma":[0.00003124032,0.0001587344,0.00006861682,0.001314773,0.00007365226,0.0007107277,0.0005340463,0.0003967137,0.0001144877],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0001301998,"about_ca_system_score_gemma":0.00002654641,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.0009147851,"about_ca_topic_score_gemma":0.001692513,"domain_scores_codex":[0.9980956,0.00001731007,0.0007670246,0.0002659947,0.0005446955,0.0003093329],"domain_scores_gemma":[0.998637,0.00004764428,0.0004906905,0.000171371,0.0006262944,0.00002706587],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0004164849,0.0001849151,0.4253142,0.002080656,0.0001721087,0.0008528751,0.0002166166,0.0002433815,0.00003349909,0.3840339,0.001165062,0.1852863],"study_design_scores_gemma":[0.002623732,0.00009251086,0.6841167,0.003878221,0.00003498517,0.0001261476,0.005058228,0.00194436,0.00001092845,0.223583,0.0781396,0.0003916237],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.8986419,0.0008304751,0.0003263701,0.09786713,0.001600257,0.0002421559,0.000006130519,0.0001581891,0.0003273593],"genre_scores_gemma":[0.991838,0.0008934057,0.0007296574,0.006142242,0.0003052987,0.00001748546,0.00001789083,0.00001529561,0.0000407214],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.2588024,"threshold_uncertainty_score":0.6473,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.03510414989175411,"score_gpt":0.3402739653259707,"score_spread":0.3051698154342166,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}