{"id":"W4385420437","doi":"10.18280/ijsdp.180733","title":"The Effect of Sustainable Brand Equity on Customer Satisfaction and Customer Loyalty Using Customer Trust as Mediation Variable","year":2023,"lang":"en","type":"article","venue":"International Journal of Sustainable Development and Planning","topic":"Consumer Behavior in Brand Consumption and Identification","field":"Business, Management and Accounting","cited_by":15,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"","keywords":"Business; Customer equity; Customer satisfaction; Marketing; Mediation; Loyalty business model; Customer retention; Customer delight; Customer advocacy; Customer intelligence; Customer to customer; Brand loyalty; Service quality; Service (business); Sociology","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.00269612,0.0005458853,0.0004797866,0.0008384674,0.0006424785,0.001738227,0.0005204944,0.000638302,0.007172731],"category_scores_gemma":[0.01365635,0.0003028048,0.0009460747,0.0008094685,0.0007642442,0.001566579,0.001828504,0.001336071,0.0002701854],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0009296909,"about_ca_system_score_gemma":0.002052417,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.005589239,"about_ca_topic_score_gemma":0.003744097,"domain_scores_codex":[0.99684,0.001866892,0.000131272,0.0002988673,0.0004402985,0.000422693],"domain_scores_gemma":[0.9835116,0.01234042,0.001697536,0.000621963,0.001083731,0.0007448535],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.001517669,0.001969357,0.9019634,0.0003398455,0.001224119,0.0007502321,0.004822758,0.003429898,0.004848843,0.01407732,0.0006559185,0.06440053],"study_design_scores_gemma":[0.0001611538,0.002755261,0.9398709,0.0003077171,0.001890683,0.0005883342,0.006262167,0.0293624,0.007072298,0.009873748,0.001768887,0.00008649861],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9916379,0.0001733125,0.002053668,0.0002562207,0.00002444547,0.00005988738,0.00009929303,0.00001903699,0.005676241],"genre_scores_gemma":[0.9991407,0.00006297776,0.000372601,0.00001976003,0.000005610903,0.00002709595,0.00002368749,0.00000216169,0.0003454461],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.007172731,"threshold_uncertainty_score":0.02399516,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.02076470584065296,"score_gpt":0.2972080055520986,"score_spread":0.2764432997114457,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}