{"id":"W4392232158","doi":"10.18280/ijsdp.190224","title":"IoT in Courier Services: Impact on Customer Satisfaction and Supply Chain Sustainability","year":2024,"lang":"en","type":"article","venue":"International Journal of Sustainable Development and Planning","topic":"Organizational and Employee Performance","field":"Computer Science","cited_by":2,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"Universiti Utara Malaysia","keywords":"Sustainability; Business; Supply chain; Customer satisfaction; Internet of Things; Environmental economics; Supply chain management; Marketing; Process management; Computer science; Computer security; Economics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.001339724,0.0002042066,0.0002009907,0.0005288468,0.0007790364,0.002959696,0.000226484,0.0004740495,0.004553846],"category_scores_gemma":[0.005827215,0.00009101877,0.0003326759,0.001247691,0.0007324475,0.001394598,0.001737219,0.0007087106,0.0003730157],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.001091895,"about_ca_system_score_gemma":0.001040091,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004132531,"about_ca_topic_score_gemma":0.004886681,"domain_scores_codex":[0.9983777,0.0007170069,0.00009320556,0.00009183233,0.0004589607,0.0002613636],"domain_scores_gemma":[0.9934322,0.0023875,0.001907622,0.0001664196,0.001007451,0.001098839],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0003961406,0.0005945764,0.9014694,0.0001870679,0.0001267658,0.0008076015,0.007116487,0.002705059,0.002263818,0.002424308,0.001413051,0.08049581],"study_design_scores_gemma":[0.00001907463,0.001242248,0.9325472,0.0001837267,0.0001286695,0.0005369207,0.04068751,0.01071856,0.001960041,0.002403117,0.009495868,0.0000771581],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9918786,0.0001440331,0.0005473373,0.0004589134,0.00001109322,0.00001145475,0.0000508526,0.00001012955,0.006887503],"genre_scores_gemma":[0.9993969,0.00006611905,0.0001297253,0.00004725757,0.00000489534,0.000003299027,0.00002371542,0.000002184172,0.0003258177],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.004553846,"threshold_uncertainty_score":0.01523417,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.00641297885966607,"score_gpt":0.2598145141347256,"score_spread":0.2534015352750595,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}