{"id":"W4392232158","doi":"10.18280/ijsdp.190224","title":"IoT in Courier Services: Impact on Customer Satisfaction and Supply Chain Sustainability","year":2024,"lang":"en","type":"article","venue":"International Journal of Sustainable Development and Planning","topic":"Organizational and Employee Performance","field":"Computer Science","cited_by":2,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"Universiti Utara Malaysia","keywords":"Sustainability; Business; Supply chain; Customer satisfaction; Internet of Things; Environmental economics; Supply chain management; Marketing; Process management; Computer science; Computer security; Economics","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"codex-gemma-dda1882f352a","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.0005520898,0.0001119693,0.0001171519,0.0005625699,0.0000732554,0.0003491982,0.0001783416,0.00004079058,0.00001196873],"category_scores_gemma":[0.0000347424,0.00008646576,0.00002067074,0.0002697186,0.00001835288,0.0007994251,0.0001034483,0.0001832988,0.000002528965],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.0004064896,"about_ca_system_score_gemma":0.0004351362,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.00006077178,"about_ca_topic_score_gemma":0.00000303664,"domain_scores_codex":[0.9990138,0.00002229163,0.0002895272,0.0001534534,0.0003346846,0.0001862175],"domain_scores_gemma":[0.9992732,0.00009515211,0.0000791558,0.00004418031,0.0004386095,0.00006967552],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"observational","study_design_gemma":"observational","study_design_scores_codex":[0.0002314724,0.0000675171,0.8556773,0.0003951576,0.0002040832,0.003982017,0.03473977,0.007501012,0.00004303747,0.027893,0.0006650654,0.06860054],"study_design_scores_gemma":[0.0004221372,0.00008285102,0.9704458,0.000375677,0.000004178516,0.000283948,0.004779129,0.009896322,0.0002346869,0.004005849,0.009287932,0.0001814508],"study_design_candidate":"observational","study_design_consensus":"observational","genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.9954023,0.0005918677,0.002446866,0.001033319,0.0002925642,0.00006594558,0.000001052152,0.00001745377,0.0001485975],"genre_scores_gemma":[0.9981288,0.00005095008,0.001306499,0.0001198269,0.0001093537,0.000002134136,0.000002891658,0.000005957664,0.000273549],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.1147685,"threshold_uncertainty_score":0.3525971,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.00641297885966607,"score_gpt":0.2598145141347256,"score_spread":0.2534015352750595,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}