{"id":"W4392605502","doi":"10.12927/hcq.2024.27259","title":"Ombuds AI","year":2024,"lang":"it","type":"article","venue":"Healthcare Quarterly","topic":"Medical Malpractice and Liability Issues","field":"Health Professions","cited_by":1,"is_retracted":false,"has_abstract":true,"ca_institutions":"University of Toronto","funders":"","keywords":"Complaint; Health care; Quality (philosophy); Best practice; Knowledge management; Psychology; Data science; Process management; Computer science; Business; Political science; Management; Economics","routes":{"ca_aff":true,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":false},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.005760495,0.0008226074,0.0007625624,0.002256746,0.002402115,0.007230118,0.002277349,0.004729868,0.4932045],"category_scores_gemma":[0.02483057,0.0005630653,0.0007118559,0.00140353,0.001288202,0.004611916,0.004036952,0.002889268,0.2379929],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.002830618,"about_ca_system_score_gemma":0.006632634,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.004274462,"about_ca_topic_score_gemma":0.005099794,"domain_scores_codex":[0.9929298,0.001263609,0.0005501612,0.0007571852,0.003747225,0.0007520286],"domain_scores_gemma":[0.9883685,0.002503203,0.0007243104,0.002470379,0.003672946,0.002260783],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"not_applicable","study_design_gemma":"not_applicable","study_design_scores_codex":[0.0001048984,0.00005017533,0.0003264253,0.000157491,0.000007107144,0.0001741712,0.0001043495,0.0001244708,0.0004590402,0.04908506,0.8364761,0.1129306],"study_design_scores_gemma":[0.000008344256,0.000008766717,0.0001156403,0.00005260361,0.000001780163,0.0000629147,0.00002115679,0.0001898905,0.0001572709,0.004251419,0.9951256,0.00000464318],"study_design_candidate":"not_applicable","study_design_consensus":"not_applicable","genre_codex":"other","genre_gemma":"other","genre_scores_codex":[0.001318074,0.001929746,0.01576791,0.03206515,0.009853104,0.0004039926,0.00409459,0.01281751,0.92175],"genre_scores_gemma":[0.01805266,0.002027703,0.0167795,0.01039013,0.002636909,0.00046689,0.005653046,0.004258539,0.9397345],"genre_candidate":"other","genre_consensus":"other","teacher_disagreement_score":0.4932045,"threshold_uncertainty_score":0,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.06171992557448724,"score_gpt":0.4550517699850228,"score_spread":0.3933318444105356,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}