{"id":"W4396658098","doi":"10.2196/53897","title":"Implementation of Anxiety UK’s Ask Anxia Chatbot Service: Lessons Learned","year":2024,"lang":"en","type":"article","venue":"JMIR Human Factors","topic":"Digital Mental Health Interventions","field":"Psychology","cited_by":3,"is_retracted":false,"has_abstract":true,"ca_institutions":"","funders":"Economic and Social Research Council","keywords":"Chatbot; Ask price; Anxiety; Service (business); Psychology; World Wide Web; Internet privacy; Computer science; Business; Marketing; Psychiatry","routes":{"ca_aff":false,"ca_fund":false,"ca_venue":true,"about_ca":false,"invisible_to_affiliation_only":true},"retraction":null,"screen":null,"direct_labels":[],"prediction":{"model_version":"metacan-v3-hybrid-931329e0061c","candidate_categories":[],"consensus_categories":[],"category_scores_codex":[0.02696864,0.0009575133,0.0005834678,0.001121247,0.002533707,0.006058963,0.003984202,0.002883232,0.004693079],"category_scores_gemma":[0.05154926,0.0006879853,0.0005822917,0.0005545542,0.002463355,0.006787257,0.003497767,0.00368916,0.002415218],"about_ca_system_candidate":false,"about_ca_system_consensus":false,"about_ca_system_score_codex":0.003552671,"about_ca_system_score_gemma":0.01114391,"about_ca_topic_candidate":false,"about_ca_topic_consensus":false,"about_ca_topic_score_codex":0.03586715,"about_ca_topic_score_gemma":0.0519936,"domain_scores_codex":[0.9825057,0.01123001,0.0009635835,0.001086792,0.002411762,0.001802116],"domain_scores_gemma":[0.9473958,0.02798477,0.001042692,0.003725307,0.01111335,0.008738186],"domain_codex":null,"domain_gemma":null,"domain_candidate":null,"domain_consensus":null,"study_design_codex":"design_other","study_design_gemma":"qualitative","study_design_scores_codex":[0.001992683,0.009144112,0.034849,0.002963352,0.0001062714,0.002729275,0.1295883,0.003085195,0.02620228,0.00867486,0.06366626,0.7169983],"study_design_scores_gemma":[0.001246845,0.01603406,0.08811589,0.006205621,0.0004411966,0.004239337,0.2233732,0.05327557,0.04408291,0.010121,0.551559,0.001305312],"study_design_candidate":"qualitative","study_design_consensus":null,"genre_codex":"empirical","genre_gemma":"empirical","genre_scores_codex":[0.7075881,0.001379423,0.1484708,0.06074671,0.001406993,0.007709198,0.001697681,0.01989766,0.05110342],"genre_scores_gemma":[0.675839,0.0008476527,0.2833825,0.006767241,0.0003055832,0.003003943,0.00249843,0.002421377,0.02493413],"genre_candidate":"empirical","genre_consensus":"empirical","teacher_disagreement_score":0.03586715,"threshold_uncertainty_score":0.1426255,"prediction_status":"machine_predicted_unvalidated"},"machine_scores":{"provisional":true,"baseline":true,"maturity_gate_passed":false,"score_opus":0.1105227671671277,"score_gpt":0.4923987168667885,"score_spread":0.3818759496996608,"validation_status":"score_only:v0-immature-baseline","note":"Baseline scores from an immature model (maturity gate not passed). Scores rank; they never assert a category."}}